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April 15, 2024 NHTSA CAMPAIGN NUMBER: 24V269000
Fuel Line Sensor Housing May Leak
A fuel leak may cause an engine stall, increasing the risk of a crash. A fuel leak also increases the risk of fire in the presence of an ignition source.
NHTSA Campaign Number: 24V269
Manufacturer Maserati North America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 58
Summary
Maserati North America, Inc. (Maserati
) is recalling certain 2021-2022 Quattroporte and Ghibli vehicles. The fuel line sensor housing may crack and leak fuel.
Remedy
Dealers will replace the fuel line sensor housing, free of charge. Owner notification letters are expected to be mailed May 30, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati
’s number for this recall is 718. This recall is an expansion of previous recall number 21V-872 (Maserati
campaign 718).
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Maserati has a Recall
MAS004131 (CLR 23-05)
Customer Legal Recall # 718 – U.S.
MY21, MY22 Ghibli and Quattroporte V8 – Fuel Line Replacement
Maserati S.p.A. and Maserati
North America, Inc., (“MNA”) have decided that a defect that relates to motor vehicle safety exists in some MY 2021 and MY 2022 Quattroporte, MY 2021 and MY 2022 Ghibli vehicles, that may have been equipped with certain fuel line sensor housings.
Description of Vehicle Safety Recall #718
Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
This repair procedure will be performed free of charge to the vehicle owner.
Q & A
Q1. Which models are affected by this recall?
A. Some 2021 and 2022 Model Year Maserati Quattroporte, and some 2021 and 2022 Model Year Ghibli vehicles.
Q2. Why are other models not affected?
A. Other Model Year 2021 and 2022 Quattroporte and Ghibli, vehicles were built before or after the suspect period or were built with parts that were not affected.
Q3. How many vehicles in North America are affected?
A. There are a total of 58 U.S. vehicles and 3 Canadian vehicles potentially affected.
Q4. What is the specific problem?
A. The fuel line sensor housing may crack and leak fuel.
Q5. What can happen?
A. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur.
Q6. Can the driver become aware of the problem?
A. Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance.
Q6a. What should I do if I notice this condition in my vehicle?
A. Bring your vehicle to the nearest authorized Maserati dealership.
The recall will be performed free of charge.
Q7. What corrective measures will be taken?
A. A specific procedure will be provided to the dealer to replace the fuel line sensor housing.
Q8. How did Maserati become aware of the problem?
A. Maserati S.p.A received the official information of this specific issue through warranty claims.
Q9. Is Maserati aware of any accidents or injuries associated with the recall?
A. Maserati is not aware of any accidents or injuries related to this recall.
Q10. Can customers continue to drive their cars?
A. Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.
Q11. How will customers be informed of the recall?
A. Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.
Q12. How will the recall be performed?
A. The authorized Maserati dealership will check the date code and replace the affected component as needed.
Q13. How long will the repair take?
A. To inspect and replace the fuel sensor, it can take between 0.75 to 1.25 hours depending on the vehicle model.
Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.
Q14. How many vehicles have experienced this problem?
A. To date, no issues have been reported in North America.
Q15. When will I receive my owner notification letter?
A. Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services: http://www.maseratiusa.com/maserati/us/en/shopping- tools/recall-by-vin.
Q16. Do I have to wait for my recall letter in order to have my recall performed?
A. No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.
Q17. Is it safe to drive my vehicle?
A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.
Q18. How do I know that my car is affected by this recall?
A. A dealer can verify via VIN and individual inspection. Customers can
also use the VIN recall lookup feature in Maserati’s website under
Tools and Services.
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin
Q19. Is NHTSA forcing Maserati to recall these vehicles?
A. No. We are voluntarily recalling the affected vehicles.
Q20. Who is the supplier?
A. We don’t discuss supplier relationships in this context.
Q21 Emissions Recall Documents Required For California Residents ONLY:
A. The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the recall service is performed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof that the recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.
Chronology :
Please note the following chronology of events:
On October 6, 2023, Maserati SpA received a warranty claim with a potential issue on an engine bay fuel bundle.
On December 8, 2023, Maserati SpA received another warranty claim and opened an internal investigation with the supplier to understand the potential impact to establish the root cause and additional traceability with Recall 442- NHTSA ID 21V872
Between December 8, 2023, and April 3, 2024, the supplier reviewed its production records and were able to trace additional parts numbers that were identified with the scope of suspect components.
As of April 3, 2024, MNA is aware of zero accidents and zero injuries potentially related to this issue for all markets.
On April 8, 2024, Maserati S.p.A. decided, through its Vehicle Regulations Committee, to issue a Voluntary Safety Recall on all affected vehicles.
Recall 442 Fuel Line Sensor Housing May Leak – 2021 Maserati
Quattroporte, Ghibli, 2021-2022 Levante, & 2022 MC20
4 Affected Products
Vehicles
5 Associated Documents
Defect Notice 573 Report
RCLRPT-24V269-7924.PDF 215.727KB
Recall Acknowledgement
RCAK-24V269-5652.pdf 697.226KB
Manufacturer Notices(to Dealers,etc) – Dealer Letter re Repair all Vehicles Before Selling to Consumers
RCMN-24V269-6477.pdf 127.598KB
Remedy Instructions and TSB – Dealer Remedy Instructions
RCRIT-24V269-8024.pdf 343.084KB
Manufacturer Notices(to Dealers,etc) – Q&A for Campaign 718
RCMN-24V269-1770.pdf 183.749KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- Universal Design: The included adapters, hoses and fittings cover all fuel injection systems and most Gas Engine Cars, Motorcycles, Trucks, SUVs, ATVs, UTVs, RVs. ( Does not compatible with Bosch, CIS Jetronic, TB System on GM vehicles. )
- Ideal For Mechanics: Fuel Injection Pump Pressure / Oil Combustion Spraying Pressure Gauge Teste.
- Durable: Designed for repeated use with high quality materials.
- Convenient and Safe Design: Fuel pressure tester with a quick release valve button could offer single-handed operation inflation and deflation.
- Measuring Range: 0-140psi (0-10 bar)
- High Accuracy: The fuel pressure tester adopts high-precision sensors, which can accurately measure the pressure change of the fuel system with very small error, providing reliable testing data for you
- Wide Compatibility: This fuel pressure tester kit comes with multiple hoses and adapters for most cars and vehicles, but note that it does not work with diesel high-pressure injection pumps or direct injection engines
- Easy to Operate: The fuel pressure gauge is designed with humanization and easy to understand. Simply connect the tester to the fuel system and you can quickly read the pressure data, which saves your time and energy
- Corrosion Resistance: The fuel pressure tester is made of high-strength materials with good corrosion and impact resistance. It can maintain stability and reliability for a long time even under harsh working environment
- Packing List: 1 x 3-1/2" big dial pressure gauge, 2 x Cut hose, 2 x Hose clamps, 1 x T type parts, 13 x adapters, 1 x 8"L short hose, 1 x 15"L long hose with drain hose
- Dual Dial For Accurate Reading, With A 140 PSI /10 Bar Scale
- Deluxe Manometer Fuel Injection Pressure Tester Gauge Kit
- Set comes in a specially designed molded case to make storage easy and organized.
- A time saving quick coupler connection at the end of he gauge hose makes a speedy and efficient couple possible with most adapters.
- The included adapters, hoses and fittings cover all fuel injection systems and most cars and trucks world wide!
- UNIVERSAL FUEL PRESSURE TESTER: This pressure tester kit by Orion Motor Tech includes everything you need to quickly and easily check fuel injection pump pressure on most gasoline vehicles
- MULTIPURPOSE USE: The 15" hose connects snugly to any 1/4" standard Schrader valve; the 8" hose fits all M6 fuel pressure test ports; and the M8, M10, M12, and M14 adapters make sure this tool kit can be used on a variety of cars, trucks, motorcycles, and more
- EASY-TO-READ DUAL GAUGE: The fuel pressure gauge features a shockproof rubber casing and a large dual-scale dial with readings in both psi and bars for easy and accurate readings on American and metric systems
- DURABLE MATERIALS: The adapters of our fuel pressure test kit are made of high-quality brass and aluminum for lasting strength and corrosion resistance, while the rubber hoses endure pressure up to 300 psi for your safe use
- EASY PORTABILITY: These fuel injector testers for mechanics come with a rugged blow-molded case, keeping everything organized and easy to store or transport between jobs
- 【Universal Design】:Fuel pressure Tester kit suits a variety of gasoline engines on car, truck, SUV, Motorcycle, ATV, RV, etc (Bosch, CIS Jetronic, Throttle Body System on GM vehicles excluded), not for diesel high pressure injection pump or direct-injection engine.
- 【Ideal For Mechanics】:measuring range:0-140psi / 0-10bar,Fuel Injection Pump Pressure / Oil Combustion Spraying Pressure Gauge Teste,Automotive fuel injector tester tests if the fuel supply & injection system work normally, help to judge if there are broken internal components or faulty oil lines.
- 【Multipurpose Use】:The 15" hose connects snugly to any 1/4" standard Schrader valve; the 8" hose fits all M6 fuel pressure test ports; and the M8, M10, M12, and M14 adapters make sure this tool kit can be used on a variety of cars, trucks, motorcycles, and more.
- 【Convenient And Safe Design】:Fuel pressure tester with a quick release valve button could offer single-handed operation inflation and deflation.
- 【Satisfied Customer Service】:This fuel injection pump pressure test kit helps to find most auto fuel system issues, it is a must have kit for DIYer or professional mechanic.Any quality related problem in 1 year, we will replace the fittings for free or refund.
- Wide Compatibility: This fuel pressure tester kit comes with multiple adapters for most gasoline engines in trucks, cars, motorcycles and RVs. But not compatible with diesel high - pressure injection pumps or direct injection engines
- Accurate Testing: The fuel pressure tester features high - precision sensors for accurate measurement of fuel system pressure changes. Measures range 0-140PSI/ 0-10bar dual color coded scale to diagnose fuel supply and injection issues
- Multipurpose Use: The 8 inches hose fits all M6 fuel pressure test ports. The 15 inches hose connects snugly to any 1/4" standard schrader valve. The M8, M10, M12, and M14 adapters make sure this tool kit can be used on most cars and vehicles
- Corrosion Resistance: Crafted from high - strength materials, the fuel pressure tester offers excellent corrosion and impact resistance. It ensures long - term stability and reliability even in harsh working conditions
- User-Friendly: Fuel Injector injection pump pressure tester with a quick release valve button for easy, single-handed operation. Simply connect the tester to the fuel system and you can quickly read the pressure data, which saves your time and energy
- FUEL INJECTION PRESSURE TESTER KIT: Fuel injection pressure kit is made of high quality materials which have good durability and reliability.
- EASY INSTALLATION:Fuel injection pressure kits are well-designed for simple and easy installation. Equipped with the required connectors and installation guide, it enables users to complete the installation quickly and accurately, saving time.
- Precision Parameters. Fuel Pressure Gauge Kit has a dual dial for accurate readings in the range of 140 PSI / 10 Bar
- VERSATILE USE:This fuel injection pressure tester kit is commonly used for a wide range of vehicles and engine types, including automobiles, motorcycles, and boats. It is compatible with a wide range of fuel injection systems, providing superior fuel injection solutions for different types of vehicles.
- Warranty: If you have any questions you can contact us in time, your satisfaction and approval is our eternal pursuit. The product can be returned unconditionally within one month, we also provide one year warranty. Please check whether the kit is suitable for your vehicle as soon as possible after receiving the goods, thank you very much!
- PARAMETER---Double Scale Gauge:0-7bar,0-100psi.Three size adapters :6.30mm(SAE 1/4)7.89mm(SAE 5/16)9.49mm(SAE 3/8).
- UNIVERSAL DESIGN ---Used on any engine you need to read fuel psi on.Helps identify and diagnose low fuel pressure, a faulty fuel pressure regulator, leaking injectors, fuel leaks, and clogged fuel filters.
- WELL MADE---High quality brass connectors and Corrosion resistant rubber hose.Will last a long time.
- NOTE---Never use this Fuel Pressure Tester Kit on Diesel engines!
- OTC's Fuel Pressure Test Kit quickly and easily locates any malfunctioning fuel system component - fuel filters, pressure regulators, fuel lines, and fuel pumps - without removing it from the vehicle
- Large, easy to read gauge features an impact resistant rubber encased housing
- 0-100 psi, 0-700 kPa
- High quality solid brass fittings, hose, and tubing for long lasting performance and reliability
- Convenient pressure relief valve allows for safe, clean testing
- Sensitive pointer is precise and easy to read. Return to zero automatically with 0 to 140psi (0-10bar) measuring range. A tight connection between meter and hose achieves an accurate testing results.
- To prevent inadvertent discharge of fuel, this fuel injection pressure tester is equipped with quick connect system and pressure release valve fittings with long drain hose to make sure safe and fast use.
- Used on any engine you need to read fuel psi on.Helps identify and diagnose low fuel pressure, a faulty fuel pressure regulator, leaking injectors, fuel leaks, and clogged fuel filters.The included adapters, hoses and fittings cover all fuel injection systems and most cars and trucks world wide.
- Durable & Wear-proof Workmanship-- Made of high quality copper and rubber, our professional fuel tester is firm, rustproof, wear-proof for long time use.Convenient and portable for quick, easy use wherever the job.
- All kits are provided with lifetime technical support and one-year limited warranty.If there is any problem during the purchase period, please contact us at any time, and we will provide the most professional and timely service.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-269
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Maserati North America, Inc. APR 15, 2024 NHTSA Recall No. : 24V-269 Manufacturer Recall No. : 718 Manufacturer Information :
Manufacturer Name : Maserati North America, Inc.
Address : One Chrysler Drive
Auburn Hills MI 48326 Company phone : 877-969-2737
Population :
Number of potentially involved : 58 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2022 Maserati Quattroporte Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Some 2021-2022 MY Quattroporte vehicles may have been equipped with a fuel line sensor housing that may crack and leak fuel.
The suspect period was determined to be from April 13, 2021, through August 25, 2021, when the suspect part was no longer used in vehicle production. The suspect period was determined using part traceability and vehicle production records. Similar vehicles that are not included in the recall were built before or after the suspect period, were built with parts that were not suspect or were included in Recall 442 – NHTSA ID 21V-872. The total affected vehicles for this model is 30.
Production Dates : APR 13, 2021 – AUG 25, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-269 Page 2 Vehicle 2 : 2021-2022 Maserati Ghibli Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Some 2021 and 2022 MY Ghibli vehicles may have been equipped with a fuel line sensor housing that may crack and leak fuel. The suspect period was determined to be from April 13, 2021, through August 25, 2021, when the suspect part was no longer used in vehicle production. The suspect period was determined using part traceability and vehicle production records. Similar vehicles that are not included in the recall were built before or after the suspect period, were built with parts that were not suspect, or were included in Recall 442 – NHTSA ID 21V-872. The total affected vehicles for this model is 28.
Production Dates : APR 13, 2021 – AUG 25, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
Description of the Cause : NR Identification of Any Warning
that can Occur : Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-269 Page 3 Component Name 1 : Pressure Temperature Sensor
Component Description : Engine Compartment Fuel Pipes for Quattroporte and Ghibli Vehicles Component Part Number : 670153442 Supplier Identification : Component Manufacturer
Name : Hutchinson Poland SP Z O O Zywiec 1 Address : Ulica Lesnianka 73
34-310 Zywiec Zywiec Foreign States Slaskie
Country : Poland Chronology :
Please note the following chronology of events: On October 6, 2023, Maserati SpA received a warranty claim with a potential issue on an engine bay fuel bundle. On December 8, 2023, Maserati
SpA received another warranty claim and opened an internal investigation with the supplier to understand the potential impact to establish the root cause and additional traceability with Recall 442- NHTSA ID 21V872 Between December 8, 2023, and April 3, 2024, the supplier reviewed its production records and were able to trace additional parts numbers that were identified with the scope of suspect components. As of April 3, 2024, MNA is aware of zero accidents and zero injuries potentially related to this issue for all markets. On April 8, 2024, Maserati
S.p.A. decided, through its Vehicle Regulations Committee, to issue a Voluntary Safety Recall on all affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-269
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : MNA will conduct a voluntary safety recall of all affected vehicles to
replace the fuel line sensor housing. Maserati North America has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, Maserati
North America, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Remedy component was properly molded NR
Recall Schedule :
Description of Recall Schedule : **04/15/2024: Maserati North America, Inc., will notify dealers and
begin notifying owners on or about 05/30/2024.
Planned Dealer Notification Date : MAY 30, 2024 – MAY 30, 2024
Planned Owner Notification Date : MAY 30, 2024 – MAY 30, 2024
* NR – Not Reported
**************************************************************************************************************
Page 1 of 4
TECHNICAL SERVICE OPERATIONS
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the MAS004131 publisher. Printed in USA
© 2024 Maserati North America
Aftersales
www.maseratiusa.com
MAS004131 (CLR 23-05)
From: Aftersales – TSO
To: Maserati Dealer Network
Auburn Hills, MI.
APRIL 19, 2024
Customer Legal Recall # 718 – U.S.
MY21, MY22 Ghibli and Quattroporte V8 – Fuel Line Replacement
NOTE: Before starting this procedure, you MUST read these instructions carefully and completely.
MASERATI SAFETY RECALL NOTIFICATION
PERFORM THE PROCEDURE OUTLINED IN THIS TECHNICAL BULLETIN ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THE CAR IS IN THE SHOP FOR MAINTENANCE OR REPAIRS.
Maserati S.p.A. and Maserati
North America, Inc., (“MNA”) have decided that a defect that relates to motor vehicle safety exists in some MY 2021 and MY 2022 Quattroporte, MY 2021 and MY 2022 Ghibli vehicles, that may have been equipped with certain fuel line sensor housings.
Description of Vehicle Safety Recall #718
Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
This repair procedure will be performed free of charge to the vehicle owner.
Customer Legal Recall
Page 2 of 4
TECHNICAL SERVICE OPERATIONS
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the MAS004131 publisher. Printed in USA
© 2024 Maserati North America
Aftersales
www.maseratiusa.com
Which Vehicles Are Affected
Check ModisCS+ to see if the vehicle is involved in this action and if it has not been previously performed.
Vehicle Remedy Information
1.
In the engine compartment, locate the fuel delivery pipe to be replaced.
2.
Replace the fuel delivery pipe following the instructions in the workshop manual
▪
1.43.080 ENGINE COMPARTMENT FUEL Pipe Removal-Refitting or Replacement
3.
Re-install all removed components following the procedure in reverse order.
4.
Procedure complete.
Page 3 of 4
TECHNICAL SERVICE OPERATIONS
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the MAS004131 publisher. Printed in USA
© 2024 Maserati North America
Aftersales
www.maseratiusa.com
Parts Needed For The Recall
Spare parts Part number QTY V8 FUEL DELIVERY PIPE 670296027
1
Warranty Information Description Code
Customer Legal Recall Number
718
Warranty code
24
Error code
063
Component Code
1.43.080
Operation Code
1.43.080.0 (1.25 h)
If you have any questions, contact your Regional AfterSales Manager (RAM) or the Technical Support Helpdesk. (Maseratitechsupport@maserati.com)
Thank You for your continued support and cooperation.
Maserati North America Inc.
Aftersales Dept.
Page 4 of 4
TECHNICAL SERVICE OPERATIONS
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the MAS004131 publisher. Printed in USA
© 2024 Maserati North America
Aftersales
www.maseratiusa.com
IMPORTANT SAFETY RECALL INFORMATION April 19, 2024 NHTSA Recall#: 24V-269
Maserati Recall # 718
Dear Maserati Dealer:
This notification is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Maserati S.p.A. and Maserati
North America, Inc. (MNA), have decided that a defect that relates to motor vehicle safety exists in certain 2021 and 2022 Model Year (MY) Maserati
Quattroporte and Ghibli vehicles.
Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
The remedy is to introduce a specific procedure to replace the fuel line sensor housing. The remedy will be performed free of charge to the vehicle owner. MNA will pay you for the costs and labor necessary to remedy this recall campaign. The necessary components for this recall are currently available to dealers, and owners will be directed to contact their dealers for repairs.
Maserati dealers must ensure recalls are completed after having been notified by MNA that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the dealer’s possession at the time of notification. In MNA’s case, this notification would typically be made by the issuance of a recall notification in the form of a Technical Bulletin.
Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by MNA, dealers must ensure that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer.
This means that dealers must not illegally sell, lease, or deliver new motor vehicles or new items of replacement equipment to consumers with an open recall.
Under the terms of the Certified Pre-Owned (“CPO”) program, CPO vehicles with an open recall may not be sold or delivered to the consumer.
Finally, MNA dealers should not sell or use parts that have been recalled by MNA. Please follow the specific instructions provided by MNA about the return or disposition of the parts.
If you have any of the affected vehicles in your stock, you must not sell them until you have performed the necessary recall repairs on the vehicle. If you have sold any of the vehicles with VINs indicated in the enclosed instructions and have not yet sent in the new owner information to MNA, please do so at once so that MNA may notify these owners.
Thank you for your cooperation.
Sincerely,
Maserati Technical Safety and Regulatory Compliance
**************************************************************************************************************
IMPORTANT SAFETY RECALL INFORMATION
April 19, 2024 NHTSA Recall#: 24V-269
Maserati Recall # 718
Dear Maserati Dealer:
This notification is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Maserati S.p.A. and Maserati
North America, Inc. (MNA), have decided that a defect that relates to motor vehicle safety
exists in certain 2021 and 2022 Model Year (MY) Maserati Quattroporte and Ghibli vehicles.
Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in fuel line sensor
housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances,
if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of
motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury
and/or injury to persons outside the vehicle, as well as property damage.
The remedy is to introduce a specific procedure to replace the fuel line sensor housing. The remedy will be performed
free of charge to the vehicle owner. MNA will pay you for the costs and labor necessary to remedy this recall
campaign. The necessary components for this recall are currently available to dealers, and owners will be directed to
contact their dealers for repairs.
Maserati dealers must ensure recalls are completed after having been notified by MNA that a safety-related
defect or noncompliance exists in any motor vehicle or item of replacement equipment in the dealer’s
possession at the time of notification. In MNA’s case, this notification would typically be made by the issuance
of a recall notification in the form of a Technical Bulletin.
Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by MNA, dealers
must ensure that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery
to the consumer.
This means that dealers must not illegally sell, lease, or deliver new motor vehicles or new items of replacement
equipment to consumers with an open recall.
Under the terms of the Certified Pre-Owned (“CPO”) program, CPO vehicles with an open recall may not be sold or delivered to
the consumer.
Finally, MNA dealers should not sell or use parts that have been recalled by MNA. Please follow the specific instructions
provided by MNA about the return or disposition of the parts.
If you have any of the affected vehicles in your stock, you must not sell them until you have performed the necessary
recall repairs on the vehicle. If you have sold any of the vehicles with VINs indicated in the enclosed instructions and have not
yet sent in the new owner information to MNA, please do so at once so that MNA may notify these owners.
Thank you for your cooperation.
Sincerely,
Maserati Technical Safety and Regulatory Compliance
**************************************************************************************************************
Q & A
1
Management Summary of Maserati Safety and Emissions Recall Campaign # 718
Safety Defect for Low pressure fuel circuit – Fuel Pressure and Temperature Sensor leakage
Date: April 2024
Subject: Maserati Safety and Emissions Defect Recall Campaign #718 – Fuel Line Sensor Housing
Models: Maserati Quattroporte MY 2021 and MY 2022, Ghibli MY 2021 and MY 2022
Countries Involved: US and Canada
Local Authorities: NHTSA / Transport Canada
Defective Part: Fuel line sensor housing.
Defect: Some MY 2021 and MY 2022 Quattroporte, and Ghibli MY 2021 – 2022 that may have been equipped with certain fuel line sensor housing that may crack and leak fuel.
Responsibility: Maserati S.p.A., MNA and Maserati
Canada
Repair action: Maserati will provide Dealers with a specific procedure to replace the fuel line sensor housing.
Repair Time: Between 0. 75 – 1.25 hours depending on how many parts have to be replaced.
Vehicles Involved: 58 U.S. and 3 Canadian vehicles
Production Period: 04/13/2021 through 08/25/2021
Accidents/Injuries: None reported
Customer Contact: Customers will be notified by first class mail.
Q & A
2
Q1. Which models are affected by this recall?
A. Some 2021 and 2022 Model Year Maserati Quattroporte, and some 2021 and 2022 Model Year Ghibli vehicles.
Q2. Why are other models not affected?
A. Other Model Year 2021 and 2022 Quattroporte and Ghibli, vehicles were built before or after the suspect period or were built with parts that were not affected.
Q3. How many vehicles in North America are affected?
A. There are a total of 58 U.S. vehicles and 3 Canadian vehicles potentially affected.
Q4. What is the specific problem?
A. The fuel line sensor housing may crack and leak fuel.
Q5. What can happen?
A. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur.
Q6. Can the driver become aware of the problem?
A. Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance.
Q6a. What should I do if I notice this condition in my vehicle?
A. Bring your vehicle to the nearest authorized Maserati dealership.
The recall will be performed free of charge.
Q7. What corrective measures will be taken?
A. A specific procedure will be provided to the dealer to replace the fuel line sensor housing.
Q8. How did Maserati become aware of the problem?
A. Maserati S.p.A received the official information of this specific issue through warranty claims.
Q9. Is Maserati aware of any accidents or injuries associated with the recall?
A. Maserati is not aware of any accidents or injuries related to this recall.
Q & A
3
Q10. Can customers continue to drive their cars?
A. Yes, but we recommend that you take your car to the nearest
dealer as soon as possible to have the recall performed.
Q11. How will customers be informed of the recall?
A. Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.
Q12. How will the recall be performed?
A. The authorized Maserati dealership will check the date code and replace the affected component as needed.
Q13. How long will the repair take? A. To inspect and replace the fuel sensor, it can take between 0.75 to 1.25 hours depending on the vehicle model.
Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.
Q14. How many vehicles have experienced this problem?
A. To date, no issues have been reported in North America.
Q15. When will I receive my owner notification letter?
A. Within 60 Days. If a customer provides a VIN to MNA Customer
Service, the need for a recall can be confirmed. Customers can also
use the VIN recall lookup feature in Maserati’s website under Tools
and Services:
http://www.maseratiusa.com/maserati/us/en/shopping- tools/recall-by-vin.
Q16. Do I have to wait for my recall letter in order to have my recall performed?
A. No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.
Q17. Is it safe to drive my vehicle?
A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.
Q & A
4
Q18. How do I know that my car is affected by this recall?
A. A dealer can verify via VIN and individual inspection. Customers can
also use the VIN recall lookup feature in Maserati’s website under
Tools and Services.
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin
Q19. Is NHTSA forcing Maserati to recall these vehicles?
A. No. We are voluntarily recalling the affected vehicles.
Q20. Who is the supplier?
A. We don’t discuss supplier relationships in this context.
Q21 Emissions Recall Documents Required For California Residents ONLY:
A. The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the recall service is performed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof that the recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.
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