Campaign 718 – Fuel Line Sensor Housing May Leak – 2021-2022 Maserati Quattroporte & Ghibli

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April 15, 2024 NHTSA CAMPAIGN NUMBER: 24V269000

Fuel Line Sensor Housing May Leak

A fuel leak may cause an engine stall, increasing the risk of a crash. A fuel leak also increases the risk of fire in the presence of an ignition source.

 

NHTSA Campaign Number: 24V269

Manufacturer Maserati North America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 58

 

Summary

Maserati North America, Inc. (Maserati) is recalling certain 2021-2022 Quattroporte and Ghibli vehicles. The fuel line sensor housing may crack and leak fuel.

 

Remedy

Dealers will replace the fuel line sensor housing, free of charge. Owner notification letters are expected to be mailed May 30, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati’s number for this recall is 718. This recall is an expansion of previous recall number 21V-872 (Maserati campaign 718).

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Maserati has a Recall

 


MAS004131 (CLR 23-05)

Customer Legal Recall # 718 – U.S.
MY21, MY22 Ghibli and Quattroporte V8 – Fuel Line Replacement

Maserati S.p.A. and Maserati North America, Inc., (“MNA”) have decided that a defect that relates to motor vehicle safety exists in some MY 2021 and MY 2022 Quattroporte, MY 2021 and MY 2022 Ghibli vehicles, that may have been equipped with certain fuel line sensor housings.

 

Description of Vehicle Safety Recall #718

Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

This repair procedure will be performed free of charge to the vehicle owner.

 

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Q & A

Q1. Which models are affected by this recall?

A. Some 2021 and 2022 Model Year Maserati Quattroporte, and some 2021 and 2022 Model Year Ghibli vehicles.

 

Q2. Why are other models not affected?

A. Other Model Year 2021 and 2022 Quattroporte and Ghibli, vehicles were built before or after the suspect period or were built with parts that were not affected.

 

Q3. How many vehicles in North America are affected?

A. There are a total of 58 U.S. vehicles and 3 Canadian vehicles potentially affected.

 

Q4. What is the specific problem?

A. The fuel line sensor housing may crack and leak fuel.

 

Q5. What can happen?

A. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur.

 

Q6. Can the driver become aware of the problem?

A. Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance.

 

Q6a. What should I do if I notice this condition in my vehicle?

A. Bring your vehicle to the nearest authorized Maserati dealership.
The recall will be performed free of charge.

 

Q7. What corrective measures will be taken?

A. A specific procedure will be provided to the dealer to replace the fuel line sensor housing.

 

Q8. How did Maserati become aware of the problem?

A. Maserati S.p.A received the official information of this specific issue through warranty claims.

 

Q9. Is Maserati aware of any accidents or injuries associated with the recall?

A. Maserati is not aware of any accidents or injuries related to this recall.

 

Q10. Can customers continue to drive their cars?

A. Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q11. How will customers be informed of the recall?

A. Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.

 

Q12. How will the recall be performed?

A. The authorized Maserati dealership will check the date code and replace the affected component as needed.

 

Q13. How long will the repair take?

A. To inspect and replace the fuel sensor, it can take between 0.75 to 1.25 hours depending on the vehicle model.
Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.

 

Q14. How many vehicles have experienced this problem?

A. To date, no issues have been reported in North America.

 

Q15. When will I receive my owner notification letter?

A. Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services: http://www.maseratiusa.com/maserati/us/en/shopping- tools/recall-by-vin.

 

Q16. Do I have to wait for my recall letter in order to have my recall performed?

A. No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.

 

Q17. Is it safe to drive my vehicle?

A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q18. How do I know that my car is affected by this recall?

A. A dealer can verify via VIN and individual inspection. Customers can
also use the VIN recall lookup feature in Maserati’s website under
Tools and Services.
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin

 

Q19. Is NHTSA forcing Maserati to recall these vehicles?

A. No. We are voluntarily recalling the affected vehicles.

 

Q20. Who is the supplier?

A. We don’t discuss supplier relationships in this context.

 

Q21 Emissions Recall Documents Required For California Residents ONLY:

A. The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the recall service is performed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof that the recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.

 


Chronology :

Please note the following chronology of events:

On October 6, 2023, Maserati SpA received a warranty claim with a potential issue on an engine bay fuel bundle.

On December 8, 2023, Maserati SpA received another warranty claim and opened an internal investigation with the supplier to understand the potential impact to establish the root cause and additional traceability with Recall 442- NHTSA ID 21V872

Between December 8, 2023, and April 3, 2024, the supplier reviewed its production records and were able to trace additional parts numbers that were identified with the scope of suspect components.

As of April 3, 2024, MNA is aware of zero accidents and zero injuries potentially related to this issue for all markets.

On April 8, 2024, Maserati S.p.A. decided, through its Vehicle Regulations Committee, to issue a Voluntary Safety Recall on all affected vehicles.

 


Recall 442 Fuel Line Sensor Housing May Leak – 2021 Maserati Quattroporte, Ghibli, 2021-2022 Levante, & 2022 MC20

 

Recall 442 Fuel Line Sensor Housing May Leak – 2021 Maserati Quattroporte, Ghibli, 2021-2022 Levante, & 2022 MC20

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
MASERATI GHIBLI 2021-2022
MASERATI QUATTROPORTE 2021-2022

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-24V269-7924.PDF 215.727KB

 


Recall Acknowledgement

RCAK-24V269-5652.pdf 697.226KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Letter re Repair all Vehicles Before Selling to Consumers

RCMN-24V269-6477.pdf 127.598KB

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Remedy Instructions and TSB – Dealer Remedy Instructions

RCRIT-24V269-8024.pdf 343.084KB

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Manufacturer Notices(to Dealers,etc) – Q&A for Campaign 718

RCMN-24V269-1770.pdf 183.749KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V269&docType=RCL

 


 

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