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November 10, 2021 NHTSA CAMPAIGN NUMBER: 21V872000
Fuel Line Sensor Housing May Leak
A fuel leak may cause an engine stall, increasing the risk of a crash. A fuel leak also increases the risk of fire in the presence of an ignition source.
NHTSA Campaign Number: 21V872
Manufacturer Maserati North America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 409
Summary
Maserati North America, Inc. (Maserati
) is recalling certain 2021 Quattroporte, Ghibli, 2021-2022 Levante, and 2022 MC20 vehicles. The fuel line sensor housing may crack and leak fuel.
Remedy
Dealers will replace the fuel line sensor housing, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Maserati customer service at 1-877-696-2737. Maserati
’s number for this recall is 442.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Maserati has a Recall
Aftersales TSO – Recall Campaign
MAS002857
(MTB 21-12)
From: Aftersales – TSO
To: Maserati Dealer Network
Auburn Hills, MI.
November 19, 2021
Recall Campaign # 442 – U.S.
M15x V8 – M161 V8 – M240 – Replacement of fuel line sensor housing
NOTE: Before starting this procedure, you MUST read these instructions carefully and completely.
MASERATI
SAFETY RECALL NOTIFICATION
PERFORM THE PROCEDURE OUTLINED IN THIS TECHNICAL BULLETIN ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THE CAR IS IN THE SHOP FOR MAINTENANCE OR REPAIRS.
Maserati S.p.A. and Maserati
North America, Inc. (MNA), have decided that a defect that relates to motor vehicle safety exists in certain 2021 Model Year (MY) Maserati
Quattroporte and Ghibli vehicles, 2021 MY and 2022 MY Levante vehicles and 2022 MY MC20 vehicles.
Description of Vehicle Safety Recall #442
Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
The remedy is to introduce a specific procedure to replace the fuel line sensor housing.
This repair procedure will be performed free of charge to the vehicle owner.
Which Vehicles Are Affected
Please refer to the VIN List in ModisCS+ for the affected vehicles.
Vehicle Remedy Information
1. Check that the vehicle is included in this Recall Campaign, and that the repair has not been previously performed.
2. Replace the fuel line sensor housing following the below procedures listed in the Workshop Manuals.
- 43.080 – ENGINE COMPARTMENT FUEL PIPING (M15x)
- 43.080 – ENGINE COMPARTMENT FUEL PIPING (M161)
- 43.149 – FUEL DELIVERY PIPING ENGINE COMPARTMENT (M240)
Parts Needed For The Recall
For this Recall Campaign, the fuel line sensor housing is made to order and is VIN specific. Please only order if you currently have a car on your lot or if you have scheduled the customer into your workshop for repair.
The process to request the fuel line sensor housing is as follows:
3. Open a PHD using category “Other”
4. In the PHD mention this is for Campaign #442
5. Provide the VIN number or you can list multiple VIN numbers
6. Provide the part number you require
MNA dealer services team will confirm the VIN(s) provided are part of the campaign and enter the order the same day.
Description | Part Num. |
Sedans (M156, M157) | 670153442 |
Levante (M161) | 670103708 |
MC20 (M240) | 670156467 |
Q & A
Management Summary of Maserati Safety Recall Campaign # 442 Safety Defect for Low pressure fuel circuit – Fuel Pressure and Temperature Sensor leakage
Date: | November 2021 |
Subject: | Maserati![]() |
Models: | Maserati![]() |
Countries Involved: | US and Canada |
Local Authorities: | NHTSA / Transport Canada |
Defective Part: | Fuel line sensor housing. |
Defect: | Some 2021 MY Quattroporte, Ghibli, 2021 MY – 2022 MY Levante, and 2022 MY MC20 that may have been equipped with certain fuel line sensor housing that may crack and leak fuel. |
Responsibility: | Maserati![]() ![]() |
Repair action: | Maserati![]() |
Repair Time: | Between 0. 75 – 1.25 hours depending on how many parts have to be replaced. |
Vehicles Involved: | 409 U.S. and 50 Canadian vehicles |
Production Period: | 10/28/2020 through 06/07/2021 for Quattroporte, 11/03/2020 through 06/07/02021 for Ghibli 09/18/2020 through 10/04/2021 for Levante 07/12/2021 through 09/29/2021 for MC20 |
Accidents/Injuries: | None reported |
Customer Contact: | Customers will be notified by first class mail. |
Q1. Which models are affected by this recall?
Some 2021 Model Year Maserati Quattroporte, Ghibli, 2021 and 2022 Model Year Levante, and 2022 MY MC20 vehicles.
Q2. Why are other models not affected?
Other Model Year 2022 Quattroporte, Ghibli, Levante and MC20 vehicles were built before or after the suspect period or were built with parts that were not affected.
Q3. How many vehicles in North America are affected?
There are a total of 409 U.S. vehicles and 50 Canadian vehicles potentially affected.
Q4. What is the specific problem?
The fuel line sensor housing may crack and leak
Q5. What can happen?
The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur.
Q6. Can the driver become aware of the problem?
Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance.
Q6a. What should I do if I notice this condition in my vehicle?
Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge.
Q7. What corrective measures will be taken?
A specific procedure will be provided to the dealer to replace the fuel line sensor housing.
Q8. How did Maserati become aware of the problem?
Maserati S.p.A received the official information of this specific issue from the component manufacturer.
Q9. Is Maserati aware of any accidents or injuries associated with the recall?
Maserati is not aware of any accidents or injuries related to this recall.
Q10. Can customers continue to drive their cars?
Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.
Q11. How will customers be informed of the recall?
Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.
Q12. How will the recall be performed?
The authorized Maserati dealership will check the date code and replace the affected component as needed.
Q13. How long will the repair take?
To inspect and replace the fuel sensor, it can take between 0.75 to 1.25 hours depending on the vehicle model.
Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.
Q14. How many vehicles have experienced this problem?
To date, no issues have been reported in North America.
Q15. When will I receive my owner notification letter?
Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services:
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.
Q16. Do I have to wait for my recall letter in order to have my recall performed?
No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.
Q17. Is it safe to drive my vehicle?
Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.
Q18. How do I know that my car is affected by this recall?
A dealer can verify via VIN and individual Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services.
http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin
Q19. Is NHTSA forcing Maserati to recall these vehicles?
We are voluntarily recalling the affected vehicles.
Q20. Who is the supplier?
We don’t discuss supplier relationships in this context.
Chronology :
Please note the following chronology of events:
a) On October 8, 2021, Maserati SpA received information from the Alfa Romeo Cassino Plant in Italy that there was a potential issue on an engine bay fuel bundle.
b) On October 9, 2021 Maserati SpA opened an internal investigation with the supplier to understand the potential impact.
c) Between October 9, 2021 and November 4, 2021, the supplier reviewed its production records and conducted testing to identify the scope of suspect components.
d) As of October 8, 2021, Maserati North America, Inc. (“MNA”) identified no customer assistance records, warranty claims, or field reports potentially related to this issue for all markets.
e) As of October 8, 2021, MNA is aware of zero accidents and zero injuries potentially related to this issue for all markets.
f) On November 4, 2021, Maserati S.p.A. decided, through its Vehicle Regulations Committee, to issue a Voluntary Safety Recall on all affected vehicles.
5 Affected Products
Vehicles
11 Associated Documents
Defect Notice 573 Report
RCLRPT-21V872-9163.PDF 217.519KB
Recall Acknowledgement
RCAK-21V872-7079.pdf 645.819KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V872-5557.PDF 211.137KB
Remedy Instructions and TSB
RCRIT-21V872-0047.pdf 713.709KB
Manufacturer Notices(to Dealers,etc) – November 19, 2021
RCMN-21V872-3966.pdf 381.016KB
Manufacturer Notices(to Dealers,etc)- Stop Sale Communication, Safety Recall 442 Maserati MY 2021 Quattroporte, MY 2021 Ghibli, MY 2021 and MY 2022 Levante, and MY 2022 MC20 vehicles. November 19, 2021
Manufacturer Notices(to Dealers,etc) – Q&A Management Summary of Maserati Safety Recall Campaign # 442 Safety Defect for Low pressure fuel circuit – Fuel Pressure and Temperature Sensor
RCMN-21V872-2994.pdf 544.992KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V872-0607.pdf 140.304KB
Recall Quarterly Report #2, 2022-1
RCLQRT-21V872-6840.PDF 211.237KB
Recall Quarterly Report #3, 2022-2
RCLQRT-21V872-5400.PDF 211.321KB
Recall Quarterly Report #4, 2022-3
RCLQRT-21V872-1392.PDF 211.426KB
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SEOCONTENT-START
Aftersales TSO – Recall Campaign MAS002857 (MTB 21-12) From: Aftersales – TSO To: Maserati Dealer Network Auburn Hills, MI. November 19, 2021 Recall Campaign # 442 – U.S. M15x V8 – M161 V8 – M240 – Replacement of fuel line sensor housing NOTE: Before starting this procedure, you MUST read these instructions carefully and completely. MASERATI SAFETY RECALL NOTIFICATION PERFORM THE PROCEDURE OUTLINED IN THIS TECHNICAL BULLETIN ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THE CAR IS IN THE SHOP FOR MAINTENANCE OR REPAIRS. Maserati S.p.A. and Maserati North America, Inc. (MNA), have decided that a defect that relates to motor vehicle safety exists in certain 2021 Model Year (MY) Maserati Quattroporte and Ghibli vehicles, 2021 MY and 2022 MY Levante vehicles and 2022 MY MC20 vehicles. Description of Vehicle Safety Recall #442 Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. The remedy is to introduce a specific procedure to replace the fuel line sensor housing. This repair procedure will be performed free of charge to the vehicle owner. Which Vehicles Are Affected Please refer to the VIN List in ModisCS+ for the affected vehicles. Vehicle Remedy Information 1. Check that the vehicle is included in this Recall Campaign, and that the repair has not been previously performed. 2. Replace the fuel line sensor housing following the below procedures listed in the Workshop Manuals. – 01.43.080 – ENGINE COMPARTMENT FUEL PIPING (M15x) – 01.43.080 – ENGINE COMPARTMENT FUEL PIPING (M161) – 01.43.149 – FUEL DELIVERY PIPING ENGINE COMPARTMENT (M240) Parts Needed For The Recall For this Recall Campaign, the fuel line sensor housing is made to order and is VIN specific. Please only order if you currently have a car on your lot or if you have scheduled the customer into your workshop for repair. The process to request the fuel line sensor housing is as follows: 3. Open a PHD using category “Other” 4. In the PHD mention this is for Campaign #442 5. Provide the VIN number or you can list multiple VIN numbers 6. Provide the part number you require MNA dealer services team will confirm the VIN(s) provided are part of the campaign and enter the order the same day. Description Part Num. Sedans (M156, M157) 670153442 Levante (M161) 670103708 MC20 (M240) 670156467 Warranty Information: Description Code Campaign Number 442 Warranty Code 24 Fault Code 063 Component Code 01.43.080 Labor Operation Code Sedans Levante MC20 01.43.080.A 01.43.080.B 01.43.080.C (1,25) (1,15) (0,75) If you have any questions, contact your Regional AfterSales Manager or the Technical Support Helpdesk. Thank You for your continued support and cooperation. Maserati North America Inc. Aftersales Dept. © 2021 Maserati North America, Inc. All rights reserved. Reproduction or translation Aftersales in whole or in part is not permitted without www.maseratiusa.com authorization from the publisher. Printed in USA
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1 IMPORTANT SAFETY RECALL December XX, 2021 NHTSA Recall#: 21V-872 Maserati Campaign #: 442 <<First>> <<Last>> <<ADD1>> <<ADD2>> <<CITY>>, <<ST>> <<ZIP>> This Notice Applies To Your Vehicle, Vehicle Identification Number: Dear Maserati Customer: This notification is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Maserati S.p.A. and Maserati North America, Inc., (“MNA”) have decided that a defect that relates to motor vehicle safety exists in some MY 2021 Quattroporte, MY 2021 Ghibli, MY 2021 and MY 2022 Levante, and MY 2022 MC20 vehicles, that may have been equipped with certain fuel line sensor housings. Maserati S.p.A. and MNA have decided that the suspect vehicles are included in this safety recall due to a fuel line sensor housing defect. The fuel line sensor housing may crack and leak fuel which may cause fuel starvation of the engine. If the fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of drive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Your Maserati dealer will replace the fuel line sensor housing in your vehicle, free of charge. Since your vehicle is among those that may be affected by the above condition, we ask you to contact any Authorized Maserati Dealer in order to arrange for this recall action to be performed to your automobile. The remedy will take approximately 0.75 to 1.25 hours to complete. Please prepare to leave your vehicle with the dealership to allow the dealer to complete your repairs. Authorized Maserati Dealers have been supplied with the necessary instructions and components to perform the recall. Continued on next page 2 IMPORTANT SAFETY RECALL CALIFORNIA RESIDENTS The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the recall service is performed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof that the recall has been performed. In order to ensure your full protection under the emissions warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle. WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, Maserati North America, Inc. (“MNA”) will reimburse you. Please send a copy of the original receipt (repair invoice) and/or other adequate proof of payment to mymaserati@maserati.com or alternatively mail the documentation to MNA at the address below for confirmation of the expense. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. Contact your local Maserati dealer or MNA Customer Care at: Maserati North America, Inc. 1 Chrysler Drive Auburn Hills, MI 48326 (877) 696-2737 (Customer Care) If the dealer fails or is unable to make the necessary repairs free of charge within a reasonable time, or if you have any problem obtaining the needed repair, you should inform MNA at the address above. If you believe that Maserati has failed to remedy the defect described in this letter free of charge to you and within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration U.S. Department of Transportation, 1200 New Jersey Avenue, S.E., Washington DC 20590; or call the toll- free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten working days. If you no longer own 3 this vehicle or your address has changed, please complete the enclosed prepaid yellow card and return it to MNA. We apologize for any inconvenience this may cause you. Sincerely, Maserati Vehicle Safety and Regulatory Compliance
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SAFETY RECALL NOTICE STOP SALE COMMUNICATION Date: November 19, 2021 To: All U.S. Maserati Dealers Subject: Safety Recall 442 – Maserati MY 2021 Quattroporte, MY 2021 Ghibli, MY 2021 and MY 2022 Levante, and MY 2022 MC20 vehicles. Effective immediately, the vehicles listed in MODIS for this campaign must not be delivered to customers. The subject vehicles that are included in this voluntary safety recall may have been equipped with a fuel line sensor housing that may crack and leak fuel. The leak may cause fuel starvation of the engine and if it comes into contact with an ignition source could result in a fire. Fuel starvation may also result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Vehicles in the recall will require a specific procedure to replace the fuel line sensor housing. Maserati intends to notify owners on or before 12/27/2021 to schedule appointments to have their vehicles fixed. The remedy for this condition is currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in December 2021. Please be reminded that it is a violation of Federal law for you to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. Violation of this requirement could result in a civil penalty of up to $21,000 per vehicle. You must correct all vehicles in your new vehicle inventory before delivery. This also pertains to items of replacement equipment. In addition, it is a violation of the franchise agreement to sell vehicles in the Certified Pre-Owned program with an open recall. Thank you very much for your support. Maserati North America Inc.
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IMPORTANT SAFETY RECALL INFORMATION November 19, 2021 NHTSA Recall#: 21V872 Maserati Recall # 442 Dear Maserati Dealer: This notification is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Maserati S.p.A. and Maserati North America, Inc. (MNA), have decided that a defect that relates to motor vehicle safety exists in certain 2021 Model Year (MY) Maserati Quattroporte and Ghibli vehicles, 2021 MY and 2022 MY Levante vehicles and 2022 MY MC20 vehicles. Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. The remedy is to introduce a specific procedure to replace the fuel line sensor housing. The remedy will be performed free of charge to the vehicle owner. MNA will pay you for the costs and labor necessary to remedy this recall campaign. The necessary components for this recall are currently available to dealers, and owners will be directed to contact their dealers for repairs. Maserati dealers must ensure recalls are completed after having been notified by MNA that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the dealer’s possession at the time of notification. In MNA’s case, this notification would typically be made by the issuance of a recall notification in the form of a Technical Bulletin. Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by MNA, dealers must ensure that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that dealers must not illegally sell, lease, or deliver new motor vehicles or new items of replacement equipment to consumers with an open recall. IMPORTANT SAFETY RECALL INFORMATION Under the terms of the Certified Pre-Owned (“CPO”) program, CPO vehicles with an open recall may not be sold or delivered to the consumer. Finally, MNA dealers should not sell or use parts that have been recalled by MNA. Please follow the specific instructions provided by MNA about the return or disposition of the parts. If you have any of the affected vehicles in your stock, you must not sell them until you have performed the necessary recall repairs on the vehicle. If you have sold any of the vehicles with VINs indicated in the enclosed instructions and have not yet sent in the new owner information to MNA, please do so at once so that MNA may notify these owners. Thank you for your cooperation. Sincerely, Maserati Technical Safety and Regulatory Compliance
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Q & A 1 Management Summary of Maserati Safety Recall Campaign # 442 Safety Defect for Low pressure fuel circuit – Fuel Pressure and Temperature Sensor leakage Date: November 2021 Subject: Maserati Safety Defect Recall Campaign #442 – Fuel Line Sensor Housing Models: Maserati Quattroporte, Ghibli, Levante, and MC20 2021 and 2022MY Countries Involved: US and Canada Local Authorities: NHTSA / Transport Canada Defective Part: Fuel line sensor housing. Defect: Some 2021 MY Quattroporte, Ghibli, 2021 MY – 2022 MY Levante, and 2022 MY MC20 that may have been equipped with certain fuel line sensor housing that may crack and leak fuel. Responsibility: Maserati S.p.A., MNA and Maserati Canada Repair action: Maserati will provide Dealers with a specific procedure to replace the fuel line sensor housing. Repair Time: Between 0. 75 – 1.25 hours depending on how many parts have to be replaced. Vehicles Involved: 409 U.S. and 50 Canadian vehicles Production Period: 10/28/2020 through 06/07/2021 for Quattroporte, 11/03/2020 through 06/07/02021 for Ghibli 09/18/2020 through 10/04/2021 for Levante 07/12/2021 through 09/29/2021 for MC20 Accidents/Injuries: None reported Customer Contact: Customers will be notified by first class mail. Q & A 2 Q1. Which models are affected by this recall? A. Some 2021 Model Year Maserati Quattroporte, Ghibli, 2021 and 2022 Model Year Levante, and 2022 MY MC20 vehicles. Q2. Why are other models not affected? A. Other Model Year 2022 Quattroporte, Ghibli, Levante and MC20 vehicles were built before or after the suspect period or were built with parts that were not affected. Q3. How many vehicles in North America are affected? A. There are a total of 409 U.S. vehicles and 50 Canadian vehicles potentially affected. Q4. What is the specific problem? A. The fuel line sensor housing may crack and leak fuel. Q5. What can happen? A. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Q6. Can the driver become aware of the problem? A. Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance. Q6a. What should I do if I notice this condition in my vehicle? A. Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge. Q7. What corrective measures will be taken? A. A specific procedure will be provided to the dealer to replace the fuel line sensor housing. Q8. How did Maserati become aware of the problem? A. Maserati S.p.A received the official information of this specific issue from the component manufacturer. Q9. Is Maserati aware of any accidents or injuries associated with the recall? A. Maserati is not aware of any accidents or injuries related to this recall. Q & A 3 Q10. Can customers continue to drive their cars? A. Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed. Q11. How will customers be informed of the recall? A. Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN: http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin. Q12. How will the recall be performed? A. The authorized Maserati dealership will check the date code and replace the affected component as needed. Q13. How long will the repair take? A. To inspect and replace the fuel sensor, it can take between 0.75 to 1.25 hours depending on the vehicle model. Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time. Q14. How many vehicles have experienced this problem? A. To date, no issues have been reported in North America. Q15. When will I receive my owner notification letter? A. Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services: http://www.maseratiusa.com/maserati/us/en/shopping- tools/recall-by-vin. Q16. Do I have to wait for my recall letter in order to have my recall performed? A. No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now. Q17. Is it safe to drive my vehicle? A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed. Q & A 4 Q18. How do I know that my car is affected by this recall? A. A dealer can verify via VIN and individual inspection. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services. http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin Q19. Is NHTSA forcing Maserati to recall these vehicles? A. No. We are voluntarily recalling the affected vehicles. Q20. Who is the supplier? A. We don’t discuss supplier relationships in this context.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-872 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Maserati North America, Inc. Submission Date : NOV 10, 2021 NHTSA Recall No. : 21V-872 Manufacturer Recall No. : 442 Manufacturer Information : Manufacturer Name : Maserati North America, Inc. Address : One Chrysler Drive Auburn Hills MI 48326 Company phone : 877-969-2737 Population : Number of potentially involved : 409 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Maserati Quattroporte Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Some 2021 MY Quattroporte vehicles may have been equipped with a fuel line sensor housing that may crack and leak fuel. The suspect period was determined to be from October 28, 2020, when 2021 MY Maserati Quattroporte vehicles production began, through June 7, 2021, when the suspect part was no longer used in vehicle production. The suspect period was determined using part traceability and vehicle production records. Similar vehicles that are not included in the recall were built before or after the suspect period or were built with parts that were not affected. The total affected vehicles for this model is 43. Production Dates : OCT 28, 2020 – JUN 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-872 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Maserati Ghibli Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Some 2021 MY Ghibli vehicles may have been equipped with a fuel line sensor housing that may crack and leak fuel. The suspect period was determined to be from November 3, 2020, when 2021 MY Maserati Ghibli vehicles production began, through June 7, 2021, when the suspect part was no longer used in vehicle production. The suspect period was determined using part traceability and vehicle production records. Similar vehicles that are not included in the recall were built before or after the suspect period or were built with parts that were not affected. The total affected vehicles for this model is 88. Production Dates : NOV 03, 2020 – JUN 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2022 Maserati Levante Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Some 2021-2022 MY Levante vehicles may have been equipped with a fuel line sensor housing that may crack and leak fuel. The suspect period was determined to be from September 18, 2020, when 2021-2022 MY Maserati Levante vehicles production began, through October 04, 2021, when the suspect part was no longer used in vehicle production. The suspect period was determined using part traceability and vehicle production records. Similar vehicles that are not included in the recall were built before or after the suspect period or were built with parts that were not affected. The total affected vehicles for this model is 274. Production Dates : SEP 18, 2020 – OCT 04, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-872 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2022-2022 Maserati MC20 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Some 2022 MY MC20 vehicles may have been equipped with a fuel line sensor housing that may crack and leak fuel. The suspect period was determined to be from July 12, 2021, when 2022 MY Maserati MC20 vehicles production began, through September 29, 2021, when the suspect part was no longer used in vehicle production. The suspect period was determined using part traceability and vehicle production records. Similar vehicles that are not included in the recall were built before or after the suspect period or were built with parts that were not affected. The total affected vehicles for this model is 4. Production Dates : JUL 12, 2021 – SEP 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance. Involved Components : Part 573 Safety Recall Report 21V-872 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Pressure Temperature Sensor Component Description : Engine Compartment Fuel Pipes for Quattroporte and Ghibli Vehicles Component Part Number : 670153442 Component Name 2 : Pressure Temperature Sensor Component Description : Engine Compartment Fuel Pipes for Levante Vehicles Component Part Number : 670103708 Component Name 3 : Pressure Temperature Sensor Component Description : Engine Compartment Fuel Pipes for MC20 Component Part Number : 670156467 Supplier Identification : Component Manufacturer Name : Hutchinson Poland SP Z O O Zywiec 1 Address : Ulica Lesnianka 73 34-310 Zywiec Zywiec Foreign States Country : Poland Chronology : Please note the following chronology of events: a) On October 8, 2021, Maserati SpA received information from the Alfa Romeo Cassino Plant in Italy that there was a potential issue on an engine bay fuel bundle. b) On October 9, 2021 Maserati SpA opened an internal investigation with the supplier to understand the potential impact. c) Between October 9, 2021 and November 4, 2021, the supplier reviewed its production records and conducted testing to identify the scope of suspect components. d) As of October 8, 2021, Maserati North America, Inc. (“MNA”) identified no customer assistance records, warranty claims, or field reports potentially related to this issue for all markets. e) As of October 8, 2021, MNA is aware of zero accidents and zero injuries potentially related to this issue for all markets. f) On November 4, 2021, Maserati S.p.A. decided, through its Vehicle Regulations Committee, to issue a Voluntary Safety Recall on all affected vehicles. Part 573 Safety Recall Report 21V-872 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : MNA will conduct a voluntary safety recall of all affected vehicles to replace the fuel line sensor housing. Maserati North America has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, Maserati North America, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Remedy component was properly molded Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **11/10/2021: Maserati North America, Inc., will notify dealers and begin notifying owners on or about 12/27/2021. Planned Dealer Notification Date : DEC 27, 2021 – DEC 27, 2021 Planned Owner Notification Date : DEC 27, 2021 – DEC 27, 2021 * NR – Not Reported
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