Recall 442 Fuel Line Sensor Housing May Leak – 2021 Maserati Quattroporte, Ghibli, 2021-2022 Levante, & 2022 MC20

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November 10, 2021 NHTSA CAMPAIGN NUMBER: 21V872000

Fuel Line Sensor Housing May Leak

A fuel leak may cause an engine stall, increasing the risk of a crash. A fuel leak also increases the risk of fire in the presence of an ignition source.

 

NHTSA Campaign Number: 21V872

Manufacturer Maserati North America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 409

 

Summary

Maserati North America, Inc. (Maserati) is recalling certain 2021 Quattroporte, Ghibli, 2021-2022 Levante, and 2022 MC20 vehicles. The fuel line sensor housing may crack and leak fuel.

 

Remedy

Dealers will replace the fuel line sensor housing, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Maserati customer service at 1-877-696-2737. Maserati’s number for this recall is 442.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Maserati has a Recall

 


Aftersales TSO – Recall Campaign

MAS002857
(MTB 21-12)

From: Aftersales – TSO
To: Maserati Dealer Network
Auburn Hills, MI.
November 19, 2021

 

Recall Campaign # 442 – U.S.

M15x V8 – M161 V8 – M240 – Replacement of fuel line sensor housing

NOTE: Before starting this procedure, you MUST read these instructions carefully and completely.

 

MASERATI SAFETY RECALL NOTIFICATION

PERFORM THE PROCEDURE OUTLINED IN THIS TECHNICAL BULLETIN ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THE CAR IS IN THE SHOP FOR MAINTENANCE OR REPAIRS.

Maserati S.p.A. and Maserati North America, Inc. (MNA), have decided that a defect that relates to motor vehicle safety exists in certain 2021 Model Year (MY) Maserati Quattroporte and Ghibli vehicles, 2021 MY and 2022 MY Levante vehicles and 2022 MY MC20 vehicles.

 

Description of Vehicle Safety Recall #442

Maserati S.p.A. and MNA have determined that the above-described vehicles may contain a safety defect in the fuel line sensor housing that may crack and leak fuel. The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

The remedy is to introduce a specific procedure to replace the fuel line sensor housing.

 

This repair procedure will be performed free of charge to the vehicle owner.

 

Which Vehicles Are Affected

Please refer to the VIN List in ModisCS+ for the affected vehicles.

 

Vehicle Remedy Information

1. Check that the vehicle is included in this Recall Campaign, and that the repair has not been previously performed.

2. Replace the fuel line sensor housing following the below procedures listed in the Workshop Manuals.

  • 43.080 – ENGINE COMPARTMENT FUEL PIPING (M15x)
  • 43.080 – ENGINE COMPARTMENT FUEL PIPING (M161)
  • 43.149 – FUEL DELIVERY PIPING ENGINE COMPARTMENT (M240)

Parts Needed For The Recall

For this Recall Campaign, the fuel line sensor housing is made to order and is VIN specific. Please only order if you currently have a car on your lot or if you have scheduled the customer into your workshop for repair.

The process to request the fuel line sensor housing is as follows:

3. Open a PHD using category “Other”

4. In the PHD mention this is for Campaign #442

5. Provide the VIN number or you can list multiple VIN numbers

6. Provide the part number you require

MNA dealer services team will confirm the VIN(s) provided are part of the campaign and enter the order the same day.

Description Part Num.
Sedans (M156, M157) 670153442
Levante (M161) 670103708
MC20 (M240) 670156467

 


Q & A

Management Summary of Maserati Safety Recall Campaign # 442 Safety Defect for Low pressure fuel circuit – Fuel Pressure and Temperature Sensor leakage

Date: November 2021
Subject: Maserati Safety Defect Recall Campaign #442 – Fuel Line Sensor Housing
Models: Maserati Quattroporte, Ghibli, Levante, and MC20 2021 and 2022MY
Countries Involved: US and Canada
Local Authorities: NHTSA / Transport Canada
Defective Part: Fuel line sensor housing.
Defect: Some 2021 MY Quattroporte, Ghibli, 2021 MY – 2022 MY Levante, and 2022 MY MC20 that may have been equipped with certain fuel line sensor housing that may crack and leak fuel.
Responsibility: Maserati S.p.A., MNA and Maserati Canada
Repair action: Maserati will provide Dealers with a specific procedure to replace the fuel line sensor housing.
Repair Time: Between 0. 75 – 1.25 hours depending on how many parts have to be replaced.
Vehicles Involved: 409 U.S. and 50 Canadian vehicles
Production Period: 10/28/2020 through 06/07/2021 for Quattroporte,
11/03/2020 through 06/07/02021 for Ghibli
09/18/2020 through 10/04/2021 for Levante
07/12/2021 through 09/29/2021 for MC20
Accidents/Injuries: None reported
Customer Contact: Customers will be notified by first class mail.

 

Q1. Which models are affected by this recall?

Some 2021 Model Year Maserati Quattroporte, Ghibli, 2021 and 2022 Model Year Levante, and 2022 MY MC20 vehicles.

 

Q2. Why are other models not affected?

Other Model Year 2022 Quattroporte, Ghibli, Levante and MC20 vehicles were built before or after the suspect period or were built with parts that were not affected.

 

Q3. How many vehicles in North America are affected?

There are a total of 409 U.S. vehicles and 50 Canadian vehicles potentially affected.

 

Q4. What is the specific problem?

The fuel line sensor housing may crack and leak

 

Q5. What can happen?

The fuel line sensor fuel leak may cause fuel starvation of the engine. In rare circumstances, if the leaked fuel comes in contact with an ignition source, a fire could occur.

 

Q6. Can the driver become aware of the problem?

Vehicle occupants may notice a fuel smell while the engine is running or reduced vehicle performance.

 

Q6a. What should I do if I notice this condition in my vehicle?

Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge.

 

Q7.  What corrective measures will be taken?

A specific procedure will be provided to the dealer to replace the fuel line sensor housing.

 

Q8. How did Maserati become aware of the problem?

Maserati S.p.A received the official information of this specific issue from the component manufacturer.

 

Q9. Is Maserati aware of any accidents or injuries associated with the recall?

Maserati is not aware of any accidents or injuries related to this recall.

 

Q10. Can customers continue to drive their cars?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q11. How will customers be informed of the recall?

Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:

http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.

 

Q12. How will the recall be performed?

The authorized Maserati dealership will check the date code and replace the affected component as needed.

 

Q13. How long will the repair take?

To inspect and replace the fuel sensor, it can take between 0.75 to 1.25 hours depending on the vehicle model.

Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.

 

Q14. How many vehicles have experienced this problem?

To date, no issues have been reported in North America.

 

Q15. When will I receive my owner notification letter?

Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services:

http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin.

 

Q16. Do I have to wait for my recall letter in order to have my recall performed?

No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.

 

Q17. Is it safe to drive my vehicle?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q18. How do I know that my car is affected by this recall?

A dealer can verify via VIN and individual Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services.

http://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin

 

Q19.  Is NHTSA forcing Maserati to recall these vehicles?

We are voluntarily recalling the affected vehicles.

 

Q20.  Who is the supplier?

We don’t discuss supplier relationships in this context.

 


Chronology :

Please note the following chronology of events:

a) On October 8, 2021, Maserati SpA received information from the Alfa Romeo Cassino Plant in Italy that there was a potential issue on an engine bay fuel bundle.

b) On October 9, 2021 Maserati SpA opened an internal investigation with the supplier to understand the potential impact.

c) Between October 9, 2021 and November 4, 2021, the supplier reviewed its production records and conducted testing to identify the scope of suspect components.

d) As of October 8, 2021, Maserati North America, Inc. (“MNA”) identified no customer assistance records, warranty claims, or field reports potentially related to this issue for all markets.

e) As of October 8, 2021, MNA is aware of zero accidents and zero injuries potentially related to this issue for all markets.

f) On November 4, 2021, Maserati S.p.A. decided, through its Vehicle Regulations Committee, to issue a Voluntary Safety Recall on all affected vehicles.

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
MASERATI GHIBLI 2021
MASERATI LEVANTE 2021-2022
MASERATI MC20 2022
MASERATI QUATTROPORTE 2021

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-21V872-9163.PDF 217.519KB

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Recall Acknowledgement

RCAK-21V872-7079.pdf 645.819KB

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Recall Quarterly Report #1, 2021-4

RCLQRT-21V872-5557.PDF 211.137KB

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Remedy Instructions and TSB

RCRIT-21V872-0047.pdf 713.709KB

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Manufacturer Notices(to Dealers,etc) – November 19, 2021

RCMN-21V872-3966.pdf 381.016KB

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Manufacturer Notices(to Dealers,etc)- Stop Sale Communication, Safety Recall 442 Maserati MY 2021 Quattroporte, MY 2021 Ghibli, MY 2021 and MY 2022 Levante, and MY 2022 MC20 vehicles. November 19, 2021

RCMN-21V872-7330.pdf 86.728KB

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Manufacturer Notices(to Dealers,etc) – Q&A Management Summary of Maserati Safety Recall Campaign # 442 Safety Defect for Low pressure fuel circuit – Fuel Pressure and Temperature Sensor

RCMN-21V872-2994.pdf 544.992KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V872-0607.pdf 140.304KB

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Recall Quarterly Report #2, 2022-1

RCLQRT-21V872-6840.PDF 211.237KB

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Recall Quarterly Report #3, 2022-2

RCLQRT-21V872-5400.PDF 211.321KB

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Recall Quarterly Report #4, 2022-3

RCLQRT-21V872-1392.PDF 211.426KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V872&docType=RCL

 


 

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Last update on 2024-05-03 / Affiliate links / Images from Amazon Product Advertising API

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