Recall 432 – Incorrect Tire Placard – 2021 Maserati Quattroporte Trofeo & Ghibli Trofeo

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August 5, 2021 NHTSA CAMPAIGN NUMBER: 21V613000

Incorrect Tire Pressure/FMVSS 110

Tires that are inflated to the incorrect pressure could lead to a loss of vehicle stability and control, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V613

Manufacturer Maserati North America, Inc.

Components TIRES, EQUIPMENT

Potential Number of Units Affected 125

 

Summary

Maserati North America, Inc. (Maserati) is recalling certain 2021 Quattroporte Trofeo and Ghibli Trofeo vehicles equipped with optional 21-inch tires. The tire placard may have incorrect tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

Dealers will replace the placard and update the tire pressure monitoring system, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Maserati customer service at 1-877-696-2737. Maserati’s number for this recall is 432.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Maserati has a Recall

 


Recall Campaign # 432 – U.S.

M156 and M157 MY21 – TROFEO with 21’’ Tires (OPT 6H6 & 1LS) Incorrect Tire Placard

 

NOTE: Before starting this procedure, you MUST read these instructions carefully and completely.

 

MASERATI SAFETY RECALL NOTIFICATION

PERFORM THE PROCEDURE OUTLINED IN THIS TECHNICAL BULLETIN ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THE CAR IS IN THE SHOP FOR MAINTENANCE OR REPAIRS.

 

Maserati S.p.A. and MNA have determined that the above-described vehicles were manufactured with certain optional 21 inch tires (OPT 6H6 & 1LS) and may have incorrect inflation pressure indicated on the tire placard for the maximum load capacity per axle.

 

Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with a tire label that lists the incorrect pressures for the optional 21 inch tires. Out of an abundance of caution, Maserati has decided to initiate this Voluntary Safety Recall #432 to replace the Tire Pressure Label (Fig.1) with a new Label that has the correct  pressures listed and to update the “Vehicle Configuration” file to correct the TPMS thresholds in the Instrument cluster with the new values.

 

The remedy is to replace the placard (Fig.1) with the corrected labels and update the Tire Pressure Monitoring System on the affected vehicles.  The remedy will be performed free of charge to the vehicle owner.  MNA will pay you for the costs and labor necessary to remedy this recall campaign.  The necessary components for this recall are currently available to dealers, and owners will be directed to contact their dealers for repairs.

 

This repair procedure will be performed free of charge to the customer.

 

Which Vehicles Are Affected

Please refer to the VIN List in ModisCS+ and attached at the end of this bulletin for the affected vehicles in the U.S. and Canada.

 

Vehicle Remedy Information

 

1. Check that the vehicle is included in this Recall Campaign, and that the repair has not been previously performed.

2. Locate the Tire pressure label inside the driver’s door opening, see Fig.1.

– Remove the label.

NOTE: You can also use a heat gun to remove the label (not mandatory).

3. Carefully clean the application area.

4. Attach the new label in the same position.

5. Write the new “Vehicle Configuration” using the Maserati Diagnosi.

6. The recall procedure is now complete.

 


Q&A

 

Management Summary of Maserati Safety Recall Campaign #432Replace Placards and update TPMS

 

Date:

August 2021

 

Subject:

Maserati Safety Recall Campaign #432 – Tire Placard with Pressure Value noncompliant

 

Models:

Maserati Quattroporte V8 Trofeo and Ghibli V8 Trofeo 2021 MY

 

Countries Involved:

US and Canada

 

Local Authorities:

NHTSA / Transport Canada

 

Defective Part:

Placard

 

Defect:

Quattroporte Trofeo and Ghibli Trofeo equipped with optional 21 inch tires (6H6 &1LS) the tire inflation pressure listed on the placards are below the required values.

 

Responsibility:

Maserati S.p.A., MNA and Maserati Canada

 

Repair action:

Replace placards and update TPMS

 

Repair Time:

Approximately 0.50 hour

 

Vehicles Involved:

125 U.S. and 13 Canadian vehicles

 

Production Period:

12/31/2020 through 04/27/2021 for Quattroporte Trofeo and 09/11/2020 through 06/21/02021 for Ghibli Trofeo

 

Accidents/Injuries:

None reportedCustomer Contact:Customers will be notified by first class mail.

 

Q1. Which models are affected by this recall?

2021 Model Year Maserati Quattroporte V8 Trofeo and Ghibli V8 Trofeo models equipped with 21 inch tires (OPT 6H6 & 1LS) only.

 

Q2. Why are other models not affected?

Other Model Year 2021 Quattroporte Trofeo and Ghibli Trofeo are not equipped with the optional tires.

 

Q3. How many vehicles in North America are affected?

There are a total of 125 U.S. vehicles and 13 Canadian vehicles potentially affected.

 

Q4. What is the specific problem?

Vehicles equipped with 21 inch tires (OPT 6H6 & 1LS) may have incorrect inflation pressure indicated on the tire placard for the maximum load capacity per axle.

 

Q5. What can happen?

Failure to inflate tires to the appropriate pressure when the vehicle is fully loaded could result in unexpected handling characteristics or sudden air pressure loss which could cause a vehicle crash without prior warning.

 

Q6. Can the driver become aware of the problem?

No and there is no warning available on the cluster.

 

Q6a. What should I do if I notice this condition in my vehicle?

Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge.

 

Q7. What corrective measures will be taken?

The placard label will be replaced and the TPMS values in vehicle configuration will be updated.

 

Q8. How did Maserati become aware of the problem?

The misalignment on the Trofeo version was identified during 2022 MY containment release checks. At this point it was determined that all 2021 MY were included.

 

Q9. Is Maserati aware of any accidents or injuries associated with the recall?

Maserati is not aware of any accidents or injuries related to this recall.

 

Q10. Can customers continue to drive their cars?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q11. How will customers be informed of the recall?

Customers will be notified by first class mail. Customers can also check their  VIN using the recall lookup feature in Maserati’s website under Tools and Services:

https://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin .

 

Q12. How will the recall be performed?

The authorized Maserati dealership will replace the tire placard and update TPMS values

 

Q13. How long will the repair take?

To replace the placards and update the TPMS values, approximately 0.5 hour.

Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.

 

Q14. How many vehicles have experienced this problem?

To date, no issues have been reported in North America.

 

Q15. When will I receive my owner notification letter?

Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed.  Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services:

https://www.maseratiusa.com/maserati/us/en/shopping- tools/recall-by-vin .

 

Q16. Do I have to wait for my recall letter in order to have my recall performed?

No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.

 

Q17. Is it safe to drive my vehicle?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q18. When did the factory make the change that is causing the recall?

The factory made the change during the start of 2021 MY production.

 

Q19. How do I know that my car is affected by this recall?

A dealer can verify via VIN and individual inspection. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services.

https://www.maseratiusa.com/maserati/us/en/shopping-tools/recall-by-vin

 

Q20. Is NHTSA forcing Maserati to recall these vehicles?

No.  We are voluntarily recalling the affected vehicles.

 

Q21. Who is the supplier?

We don’t discuss supplier relationships in this context.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
MASERATI GHIBLI 2021
MASERATI QUATTROPORTE 2021

 


9 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-21V613-1323.pdf 129.453KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V613-6772.PDF 211.233KB

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Recall Acknowledgement

RCAK-21V613-3322.pdf 645.762KB

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Noncompliance Notice 573 Report

RCLRPT-21V613-5785.PDF 214.807KB

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Remedy Instructions and TSB

RCRIT-21V613-3627.pdf 155.644KB

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Manufacturer Notices(to Dealers,etc) – Maserati Safety Recall Campaign #432 Tire Placard with Pressure Value noncompliant

RCMN-21V613-1096.pdf 529.543KB

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Manufacturer Notices(to Dealers,etc)- Final US Dealer Letter for Campaign 432

RCMN-21V613-8883.pdf 391.616KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V613-3857.pdf 502.462KB

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Recall Quarterly Report #3, 2022-1

RCLQRT-21V613-2615.PDF 211.317KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V613&docType=RCL

 


 

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