2021 Maserati Levante, Quattroporte, & Ghibli Automatic Locking Retractor Malfunction

September 10, 2021 NHTSA CAMPAIGN NUMBER: 21V703000

Automatic Locking Retractor Malfunction/FMVSS 208

An unsecured child restraint system can increase the risk of injury during a crash.

 

NHTSA Campaign Number: 21V703

Manufacturer Maserati North America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 701

 

Summary

Maserati North America, Inc. (Maserati) is recalling certain 2021 Levante, Quattroporte, and Ghibli vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner letters were mailed October 15, 2021. Owners may contact Maserati customer service at 1-877-696-2737. Maserati’s number for this recall is 434.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Maserati has a Recall

 


2021 Maserati Levante
2021 Maserati Levante

 


Description of Vehicle Safety Recall #434

Maserati S.p.A. and MNA have determined that the above-described vehicles may contain seatbelt retractors with suspect Automatic Locking Retractor (“ALR”) levers that affect the ALR function of the seatbelt retractor for child restraint seats. The ALR may deactivate earlier than intended and may not tightly secure to the vehicle seat which may result in increased risk of injury in a crash to the occupant of the child restraint seat.

The remedy is to introduce a specific procedure to inspect seatbelt retractors and replace as needed. The remedy will be performed free of charge to the vehicle owner. MNA will pay you for the costs and labor necessary to remedy this recall campaign. The necessary components for this recall are currently available to dealers, and owners will be directed to contact their dealers for repairs

This repair procedure will be performed free of charge to the customer.

 

ALR CHECK PROCEDURE

  1. If threadlockers have been used, refer to the following table for bolt cleaning.

00.AB.065 – THREADED ELEMENTS CLEANING TABLE

  1. Before performing this operation please follow the indicated procedures for interior protection:

00.AA.005 – INTERIOR VEHICLE PROTECTION

 

Use clean gloves.

 

  1. The seat belt (1) must be in the “unfastened” position as shown.

 

  1. Fasten the seatbelt over an empty vehicle seat, latch the tongue (1) into the buckle (2).

 

  1. Extract 300 mm (12 in) lower belt webbing, fold and fix with your hand as shown.

 

  1. Pull belt (1) all the way out of the seatbelt retractor to activate ALR. Be careful to fully extract the belt.

 

  1. Slowly retract the belt (1) fully back into the seatbelt retractor while the seatbelt remains buckled over an empty seat. You should hear a ratcheting (clicking) sound.

Slowly release the belt to avoid locking

 

  1. Pull on the belt (1) steady and uniformly and verify that it is locked and cannot be pulled out of the seatbelt retractor.

 

  1. Is the seatbelt locked so the belt cannot be pulled out of seatbelt retractor?
    • YES – OK: ALR / KiSi function works properly – go to the next step
    • NO – Not OK: ALR / KiSi does not function properly and must be replaced.

 

  1. Unfasten the seatbelt and repeat Steps 3 to 9, 5 times

If seatbelt retractor locks without releasing, 5 times in succession, no further action is required.

 

PAY ATTENTION: Once the belt has been extracted, it is mandatory to check the rewinding, without making it slip or rewind violently (too quickly). A violent rewinding (too quickly) can lead to a “back log” condition so that it will no longer be possible to extract the belt. To release the belt if it backlogged, refer to the procedure “Back Log Instruction” in ANNEX B.

Due to the very rare back log condition which is caused by an improper application of the procedure, the time to unblock (untangle) the belt will not be reimbursed.

 

Back Log Instruction

  1. Retractor is locked.

 

  1. Pull out the webbing about 20mm (1 in) with moderate force by hand.

 

  1. Retract the achieved amount of webbing to allow unlocking of the locking mechanism.

 

  1. The Retractor is unlocked.

 

Q & A

Management Summary of Maserati Safety Recall Campaign # 434 Automatic Locking Retractor Function of the seatbelt retractor noncompliant

Date: September 2021
Subject: Maserati Safety Recall Campaign #434 – Automatic Locking Retractor (ALR) Function of the seatbelt retractor noncompliant
Models: Maserati Quattroporte, Ghibli, and Levante 2021 MY
Countries Involved: US and Canada
Local Authorities:  NHTSA / Transport Canada
Defective Part:  Automatic Locking Retractors (“ALR”) Lever
Defect:  Some 2021 MY Quattroporte, Ghibli, and Levante vehicles may contain seatbelt retractors with suspect ALR levers that affect the ALR function of the seatbelt retractor.
Responsibility: Maserati S.p.A., MNA and Maserati Canada
Repair action: Maserati will provide Dealers with a specific procedure to inspect the affected seat belt assemblies at the specific seating positions and, if required, replace the affected component.
Repair Time: Between 0.50 – 6.0 hours depending on how many parts have to be replaced.
Vehicles Involved: 701 U.S. and 107 Canadian vehicles
Production Period: 12/31/2020 through 07/26/2021 for Quattroporte and Ghibli and 9/11/2020 through 07/22/02021 for Levante
Accidents/Injuries: None reported
Customer Contact: Customers will be notified by first class mail.

 

Q1. Which models are affected by this recall?

Some 2021 Model Year Maserati Quattroporte, Ghibli and Levante.

 

Q2. Why are other models not affected?

Other Model Year 2021 Quattroporte, Ghibli and Levante vehicles were built before or after the suspect period or were built with seatbelt retractors that did not contain suspect ALR lever.

 

Q3. How many vehicles in North America are affected?

There are a total of 701 U.S. vehicles and 107 Canadian vehicles potentially affected.

 

Q4. What is the specific problem?

The ALR may deactivate earlier than intended and a child seat may not tightly secure to the vehicle seat. The LATCH system for securing the child seat is fully functional and not affected.

The ALR is involved for Child seats only. The standard functionality of the belts has no issue. The belts can be used by adults.

 

Q5. What can happen? 

If the ALR function deactivates early before the webbing is fully retracted, this would prevent a child seat from being from being properly secured and can cause injury in a crash to the occupant of the child restraint seat.

 

Q6. Can the driver become aware of the problem?

The vehicle owner will notice that an audible clicking noise made when the ALR function is activated stops well before the seat belt webbing is fully retracted.

 

Q6a. What should I do if I notice this condition in my vehicle?

Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge.

 

Q7. What corrective measures will be taken?

A specific procedure will be provided to the dealer to inspect the seatbelt assemblies and, if required, replace the affected component.

 

Q8. How did Maserati become aware of the problem?

Maserati S.p.A received the official information of this specific issue from the component manufacturer.

 

Q9. Is Maserati aware of any accidents or injuries associated with the recall?

A. Maserati is not aware of any accidents or injuries related to this recall.

 

Q10. Can customers continue to drive their cars?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q11. How will customers be informed of the recall?

Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:

https://www.maseratiusa.com/maserati/us/en/shoppingtools/recallbyvin.

 

Q12. How will the recall be performed?

The authorized Maserati dealership will inspect the seatbelt assemblies and replace the affected component as needed.

 

Q13. How long will the repair take?

To inspect and replace the ALR lever, it can take between 0.5 to 6.0 hours depending on how many parts have to be replaced. For more than 99% of the checks no replacement will be necessary.

Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.

 

Q14. How many vehicles have experienced this problem?

To date, no issues have been reported in North America.

 

Q15. When will I receive my owner notification letter?

Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services:

https://www.maseratiusa.com/maserati/us/en/shoppingtools/recallbyvin.

 

Q16. Do I have to wait for my recall letter in order to have my recall performed?

No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.

 

Q17. Is it safe to drive my vehicle? 

A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q18.  When did the factory make the change that is causing the recall?  

The ALR manufacturer notified Maserati that the suspect period started December 31, 2020.

 

Q19.  How do I know that my car is affected by this recall? 

A dealer can verify via VIN and individual inspection. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services.

 https://www.maseratiusa.com/maserati/us/en/shoppingtools/recallbyvin

 

Q20. Is NHTSA forcing Maserati to recall these vehicles?

No. We are voluntarily recalling the affected vehicles.

 

Q21. Who is the supplier?

We don’t discuss supplier relationships in this context.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
MASERATI GHIBLI 2021
MASERATI LEVANTE 2021
MASERATI QUATTROPORTE 2021

 


10 Associated Documents

Recall 573 Report – AMENDMENT 1

RCLRPT-21V703-2766.PDF 217.01KB

RCLRPT-21V703-2766

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V703-4477.pdf 505.888KB

RCONL-21V703-4477

 


Manufacturer Notices(to Dealers,etc) – STOP SALE COMMUNICATION

RCMN-21V703-2515.pdf 152.294KB

RCMN-21V703-2515

 


Manufacturer Notices(to Dealers,etc) – Maserati Safety Recall Campaign #434 Automatic Locking Retractor (ALR) Function of the seatbelt retractor noncompliant

RCMN-21V703-5004.pdf 653.598KB

RCMN-21V703-5004

 


Manufacturer Notices(to Dealers,etc) – US Dealer Letter Recall Campaign 434

RCMN-21V703-4293.pdf 139.955KB

RCMN-21V703-4293

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V703-8478.PDF 211.148KB

RCLQRT-21V703-8478

 


Remedy Instructions and TSB

RCRIT-21V703-0226.pdf 1675.709KB

RCRIT-21V703-0226

 


Recall Acknowledgement

RCAK-21V703-4554.pdf 646.452KB

RCAK-21V703-4554

 


Noncompliance Notice 573 Report

RCLRPT-21V703-5974.PDF 216.383KB

RCLRPT-21V703-5974

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V703-8518.PDF 211.247KB

RCLQRT-21V703-8518

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V703&docType=RCL

 


 

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Autel MaxiLink ML629 OBD2 Scanner, New Version of AL619, ML619, ABS SRS Engine Transmission Diagnosis, OBDII Scan Tool, Auto VIN, DTC Lookup, Ready Test
  • ABS/SRS/Engine/Transmission System Scanner: Autel ML629 not only can figure out the emission-related engine problem, but also can get quick access to the Anti-Lock Braking System / Airbag System / Engine / Transmission systems and diagnose these 4 systems’ conditions. It reads codes, clear codes, and read live data to help you turn off the MIL, ABS & SRS warning lights.
  • Complete OBD2 Functions: This OBD2/EOBD code reader is compatible with all OBD2-compliant vehicles with full OBD2 functions. It can pinpoint any emission problems of the car engine by the Full OBD2 functions. Read Codes, Erase Codes, I/M Readiness, Live Data, Freeze Frame, O2 Monitor Test, On-Board Monitor Test, Vehicle Information, and Component Test.
  • DTC Lookup & Vehicle Information: Designed with a built-in DTC library, this OBD2 scanner provides you with the ability to look up the definition of diagnostic trouble codes. Up to 10000+ codes are available in this DTC electronic dictionary. No need to look up codes on the Internet. In addition, it can identify the car automatically and retrieve the car information (VIN, CIN, and CVN).
  • Upgraded Version of ML619 / AL619: As the upgraded version of ML619/AL619, ML629 can read enhanced codes, graph data, and erase codes in Anti-Lock Braking System, Airbag System, Engine, and Transmission system. Being cost-effective with only a small extra budget, this code reader enjoys more benefits with a wider range of vehicle coverage. It supports internet updating via USB and data printing via PC.
  • The Newest Version in 2020: As the newest version in 2020, this Autel OBD2 scanner supports most 1996 and newer vehicles (OBDII & CAN) – domestic and import, including some latest models. Free update for lifetime via Mac/Win PC. With a 1-year warranty, 30-day free return & replacement service, and 24-hour customer service, this OBD2 scanner gives you excellent user experience.
Bestseller No. 10
Autel AutoLink AL619 OBD2 Scanner, ABS SRS Airbag Warning Light Scan Tool, Turn Off Check Engine Light Car Diagnostic Tool, View Live Data, Freeze Frame Data Diagnostic Scanner, Upgraded of ML619
  • 👍【Accurate ABS/SRS Diagnostics Functions】Upgraded from Autel AL519/ML519, Autel AL619 code reader with ABS/SRS diagnostic function is used to retrieve and clear codes from the ABS/SRS systems. It also provides the definition of each code to help diagnose problem areas within the systems that may cause the Malfunction Indicator Light (MIL) to turn on. Diagnoses ABS/ SRS system codes on most 1996 and newer major car models. To get real-time tech support, please email: ❤autelchoice @ outlook . com
  • 👍【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Component Test, Viewing Vehicle Information, Modules Present, DTC Lookup.
  • 👍【Easy to Perform ABSSRS】Please follow these steps to finish ABS/SRS system diagnostic testing procedure: 1. Turn the ignition on but do not start the engine. 2. Turn on the scan tool and wait for the Main Screen to appear. 3. Select AbsSrs icon in the Main Screen. 4. Select a specific vehicle manufacture’s regional coverage. From the vehicle make screen, select a specific vehicle manufacture and press OK button.
  • 👍【Wide Vehicle Coverage】AL619 supports more than 80 US, Asian and European vehicles, including Acura, Audi, Bentley, Benz, BMW, Bugatti, Chrysler, Ford, EU Ford, GM, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Kia, Land Rover, Lexus, Maybach, Mazda, Mini, Mitsubishi, Nissan, Opel, Porsche, Saab, Scion, Seat, Skoda, Smart, Sprinter, Suzuki, Toyota, Vauxhall, Volvo.
  • 👍【Free Life-time Updates & Print Data】Get AL619, it will comes with Free lifetime software update online. You can download the newest software anytime. The Print Data function allows printing out diagnostic data recorded by the scan tool or customized test reports by connecting the scan tool to a PC or laptop with the USB cable supplied.

Last update on 2022-10-03 / Affiliate links / Images from Amazon Product Advertising API

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