2021 Maserati Levante

2021 Maserati Levante, Quattroporte, & Ghibli Automatic Locking Retractor Malfunction

by

September 10, 2021 NHTSA CAMPAIGN NUMBER: 21V703000

Automatic Locking Retractor Malfunction/FMVSS 208

An unsecured child restraint system can increase the risk of injury during a crash.

 

NHTSA Campaign Number: 21V703

Manufacturer Maserati North America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 701

 

Summary

Maserati North America, Inc. (Maserati) is recalling certain 2021 Levante, Quattroporte, and Ghibli vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner letters were mailed October 15, 2021. Owners may contact Maserati customer service at 1-877-696-2737. Maserati’s number for this recall is 434.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Maserati has a Recall

 

Description of Vehicle Safety Recall #434

Maserati S.p.A. and MNA have determined that the above-described vehicles may contain seatbelt retractors with suspect Automatic Locking Retractor (“ALR”) levers that affect the ALR function of the seatbelt retractor for child restraint seats. The ALR may deactivate earlier than intended and may not tightly secure to the vehicle seat which may result in increased risk of injury in a crash to the occupant of the child restraint seat.

The remedy is to introduce a specific procedure to inspect seatbelt retractors and replace as needed. The remedy will be performed free of charge to the vehicle owner. MNA will pay you for the costs and labor necessary to remedy this recall campaign. The necessary components for this recall are currently available to dealers, and owners will be directed to contact their dealers for repairs

This repair procedure will be performed free of charge to the customer.

 

ALR CHECK PROCEDURE

  1. If threadlockers have been used, refer to the following table for bolt cleaning.

00.AB.065 – THREADED ELEMENTS CLEANING TABLE

  1. Before performing this operation please follow the indicated procedures for interior protection:

00.AA.005 – INTERIOR VEHICLE PROTECTION

 

Use clean gloves.

 

  1. The seat belt (1) must be in the “unfastened” position as shown.

 

  1. Fasten the seatbelt over an empty vehicle seat, latch the tongue (1) into the buckle (2).

 

  1. Extract 300 mm (12 in) lower belt webbing, fold and fix with your hand as shown.

 

  1. Pull belt (1) all the way out of the seatbelt retractor to activate ALR. Be careful to fully extract the belt.

 

  1. Slowly retract the belt (1) fully back into the seatbelt retractor while the seatbelt remains buckled over an empty seat. You should hear a ratcheting (clicking) sound.

Slowly release the belt to avoid locking

 

  1. Pull on the belt (1) steady and uniformly and verify that it is locked and cannot be pulled out of the seatbelt retractor.

 

  1. Is the seatbelt locked so the belt cannot be pulled out of seatbelt retractor?
    • YES – OK: ALR / KiSi function works properly – go to the next step
    • NO – Not OK: ALR / KiSi does not function properly and must be replaced.

 

  1. Unfasten the seatbelt and repeat Steps 3 to 9, 5 times

If seatbelt retractor locks without releasing, 5 times in succession, no further action is required.

 

PAY ATTENTION: Once the belt has been extracted, it is mandatory to check the rewinding, without making it slip or rewind violently (too quickly). A violent rewinding (too quickly) can lead to a “back log” condition so that it will no longer be possible to extract the belt. To release the belt if it backlogged, refer to the procedure “Back Log Instruction” in ANNEX B.

Due to the very rare back log condition which is caused by an improper application of the procedure, the time to unblock (untangle) the belt will not be reimbursed.

 

Back Log Instruction

  1. Retractor is locked.

 

  1. Pull out the webbing about 20mm (1 in) with moderate force by hand.

 

  1. Retract the achieved amount of webbing to allow unlocking of the locking mechanism.

 

  1. The Retractor is unlocked.

 

Q & A

Management Summary of Maserati Safety Recall Campaign # 434 Automatic Locking Retractor Function of the seatbelt retractor noncompliant

Date: September 2021
Subject: Maserati Safety Recall Campaign #434 – Automatic Locking Retractor (ALR) Function of the seatbelt retractor noncompliant
Models: Maserati Quattroporte, Ghibli, and Levante 2021 MY
Countries Involved: US and Canada
Local Authorities:  NHTSA / Transport Canada
Defective Part:  Automatic Locking Retractors (“ALR”) Lever
Defect:  Some 2021 MY Quattroporte, Ghibli, and Levante vehicles may contain seatbelt retractors with suspect ALR levers that affect the ALR function of the seatbelt retractor.
Responsibility: Maserati S.p.A., MNA and Maserati Canada
Repair action: Maserati will provide Dealers with a specific procedure to inspect the affected seat belt assemblies at the specific seating positions and, if required, replace the affected component.
Repair Time: Between 0.50 – 6.0 hours depending on how many parts have to be replaced.
Vehicles Involved: 701 U.S. and 107 Canadian vehicles
Production Period: 12/31/2020 through 07/26/2021 for Quattroporte and Ghibli and 9/11/2020 through 07/22/02021 for Levante
Accidents/Injuries: None reported
Customer Contact: Customers will be notified by first class mail.

 

Q1. Which models are affected by this recall?

Some 2021 Model Year Maserati Quattroporte, Ghibli and Levante.

 

Q2. Why are other models not affected?

Other Model Year 2021 Quattroporte, Ghibli and Levante vehicles were built before or after the suspect period or were built with seatbelt retractors that did not contain suspect ALR lever.

 

Q3. How many vehicles in North America are affected?

There are a total of 701 U.S. vehicles and 107 Canadian vehicles potentially affected.

 

Q4. What is the specific problem?

The ALR may deactivate earlier than intended and a child seat may not tightly secure to the vehicle seat. The LATCH system for securing the child seat is fully functional and not affected.

The ALR is involved for Child seats only. The standard functionality of the belts has no issue. The belts can be used by adults.

 

Q5. What can happen? 

If the ALR function deactivates early before the webbing is fully retracted, this would prevent a child seat from being from being properly secured and can cause injury in a crash to the occupant of the child restraint seat.

 

Q6. Can the driver become aware of the problem?

The vehicle owner will notice that an audible clicking noise made when the ALR function is activated stops well before the seat belt webbing is fully retracted.

 

Q6a. What should I do if I notice this condition in my vehicle?

Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge.

 

Q7. What corrective measures will be taken?

A specific procedure will be provided to the dealer to inspect the seatbelt assemblies and, if required, replace the affected component.

 

Q8. How did Maserati become aware of the problem?

Maserati S.p.A received the official information of this specific issue from the component manufacturer.

 

Q9. Is Maserati aware of any accidents or injuries associated with the recall?

A. Maserati is not aware of any accidents or injuries related to this recall.

 

Q10. Can customers continue to drive their cars?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q11. How will customers be informed of the recall?

Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:

https://www.maseratiusa.com/maserati/us/en/shopping–tools/recall–by–vin.

 

Q12. How will the recall be performed?

The authorized Maserati dealership will inspect the seatbelt assemblies and replace the affected component as needed.

 

Q13. How long will the repair take?

To inspect and replace the ALR lever, it can take between 0.5 to 6.0 hours depending on how many parts have to be replaced. For more than 99% of the checks no replacement will be necessary.

Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.

 

Q14. How many vehicles have experienced this problem?

To date, no issues have been reported in North America.

 

Q15. When will I receive my owner notification letter?

Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services:

https://www.maseratiusa.com/maserati/us/en/shopping– tools/recall–by–vin.

 

Q16. Do I have to wait for my recall letter in order to have my recall performed?

No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.

 

Q17. Is it safe to drive my vehicle? 

A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q18.  When did the factory make the change that is causing the recall?  

The ALR manufacturer notified Maserati that the suspect period started December 31, 2020.

 

Q19.  How do I know that my car is affected by this recall? 

A dealer can verify via VIN and individual inspection. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services.

 https://www.maseratiusa.com/maserati/us/en/shopping–tools/recall–by–vin

 

Q20. Is NHTSA forcing Maserati to recall these vehicles?

No. We are voluntarily recalling the affected vehicles.

 

Q21. Who is the supplier?

We don’t discuss supplier relationships in this context.

 

3 Affected Products

Vehicles

MAKE MODEL YEAR
MASERATI GHIBLI 2021
MASERATI LEVANTE 2021
MASERATI QUATTROPORTE 2021

 

10 Associated Documents

Recall 573 Report – AMENDMENT 1

RCLRPT-21V703-2766.PDF 217.01KB

RCLRPT-21V703-2766

 

ISSUED Owner Notification Letter(Part 577)

RCONL-21V703-4477.pdf 505.888KB

RCONL-21V703-4477

 

Manufacturer Notices(to Dealers,etc) – STOP SALE COMMUNICATION

RCMN-21V703-2515.pdf 152.294KB

RCMN-21V703-2515

 

Manufacturer Notices(to Dealers,etc) – Maserati Safety Recall Campaign #434 Automatic Locking Retractor (ALR) Function of the seatbelt retractor noncompliant

RCMN-21V703-5004.pdf 653.598KB

RCMN-21V703-5004

 

Manufacturer Notices(to Dealers,etc) – US Dealer Letter Recall Campaign 434

RCMN-21V703-4293.pdf 139.955KB

RCMN-21V703-4293

 

Recall Quarterly Report #1, 2021-4

RCLQRT-21V703-8478.PDF 211.148KB

RCLQRT-21V703-8478

 

Remedy Instructions and TSB

RCRIT-21V703-0226.pdf 1675.709KB

RCRIT-21V703-0226

 

Recall Acknowledgement

RCAK-21V703-4554.pdf 646.452KB

RCAK-21V703-4554

 

Noncompliance Notice 573 Report

RCLRPT-21V703-5974.PDF 216.383KB

RCLRPT-21V703-5974

 

Recall Quarterly Report #2, 2022-1

RCLQRT-21V703-8518.PDF 211.247KB

RCLQRT-21V703-8518

 

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V703&docType=RCL

 

 

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  • [Newly Added 3 RESET FUNCTIONS] 2023 New Ver. scan tool CRP123X Elite ADDS NEW SPECIAL FUNCTIONS--Throttle Adaptation, Oil Reset, SAS Reset. Before the trip to the mechanic, the launch crp123x elite can do deeper diagnosis for the car system and react with accurate data in minutes. Just Update the software of your CRP123X scanner, and you’ll get this high-end function at no charge.
  • [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership, and will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
  • [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools shows real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis（merge 4 PIDs in one). It’s convenient for car owners to purchase auto parts and replace it by yourself, 🔥Code Search,DTC Library provide massive information.
  • [Auto VIN Smart Diagnostic&Wide Range of Vehicle Supported] Launch scanner autovin technology allows you to get your VIN and vehicle info rapidly (vehicle make, model, and year info), no need to take time to find your VIN and input one by one (Some models need to type it in manually.)It has newest car software. This car code reader support vehicle like passenger car, SUVs, minivans, 12V light-duty trucks, etc. produced by Asian, European, American, Indian, and more brands between 1996 and 2023.
$178.00 Amazon Prime
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Bestseller No. 9
OBD2 Scanner Code Reader AL600 - ABS & SRS Diagnostics with Active Test, Car Diagnostic Scan Tool with Oil/ BMS/ SAS Reset, Full OBD2 Functions, Lifetime Free Update, LED Lights - by TOPDON
OBD2 Scanner Code Reader AL600 - ABS & SRS Diagnostics with Active Test, Car Diagnostic Scan Tool with Oil/ BMS/ SAS Reset, Full OBD2 Functions, Lifetime Free Update, LED Lights - by TOPDON
  • 【ABS & SRS Scan Tool 】 Help you diagnose issues with both anti-lock braking system (ABS) and internal airbag system (SRS); test their sensors, valves, or solenoids; and keep track of any threats in real time to prevent unexpected damage with these 2 essential safety systems, which a normal OBD2 scanner cannot do. Compatible with GM, Nissan, Fiat, Benz, Volvo, LandRover, BMW, USAFord.
  • 【3 Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this diagnostic tool, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
  • 【All OBD2 Test Modes 】 Quickly tell you the exact cause behind the check engine warning light. This ABS & SRS scan tool is also a fully-featured obd2 code reader; can read/clear engine light codes, show live data, and do I/M readiness test ... to solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. Plus, it has the now-popular DTC lookup library to save searching repair materials online.
  • 【User-Oriented 】 Physically, you will like the feel of this obd2 scanner with the black rubber grip thing all around the outside edge. Durable enough to stand the accidental drop. Thanks to its easily accessible menu, you can operate all functions in minutes, with the press of a few buttons. 3-color LEDs intuitively indicate if everything's good, there's a warning, or there's a serious issue. There’s even an LED integrated into the connector port so you can hook it up in darkness.
  • 【Worry-Free Purchase 】 You can update this scan tool through an internet USB to have the latest software for its optimized performance, with no extra costs throughout all its using life. We offer you 1-year quality backup period with 30-day unconditional return & replacement policy. TOPDON offers reliable customer support on Facebook during weekdays. Search “TOPDON Official” on Facebook and contact us via message. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP.
$99.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 10
Autel AutoLink AL619 Scanner, 2023 Newest Car ABS SRS & CAN OBD2 Diagnostic Scan Tool, 10 OBDII Test Modes, DTCs Lookup, Live Data, Check Engine Light Code Reader, Upgraded of ML619 AL519 ML519 AL319
Autel AutoLink AL619 Scanner, 2023 Newest Car ABS SRS & CAN OBD2 Diagnostic Scan Tool, 10 OBDII Test Modes, DTCs Lookup, Live Data, Check Engine Light Code Reader, Upgraded of ML619 AL519 ML519 AL319
  • 🎉【2023 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
  • 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
  • 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
  • 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
  • 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
$99.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2023-03-16 / Affiliate links / Images from Amazon Product Advertising API

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