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2021 Maserati Levante, Quattroporte, & Ghibli Automatic Locking Retractor Malfunction
Recalls

2021 Maserati Levante, Quattroporte, & Ghibli Automatic Locking Retractor Malfunction

oemdtc September 16, 2021 No Comments

September 10, 2021 NHTSA CAMPAIGN NUMBER: 21V703000

Automatic Locking Retractor Malfunction/FMVSS 208

An unsecured child restraint system can increase the risk of injury during a crash.

 

NHTSA Campaign Number: 21V703

Manufacturer Maserati North America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 701

 

Summary

Maserati North America, Inc. (Maserati) is recalling certain 2021 Levante, Quattroporte, and Ghibli vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner letters were mailed October 15, 2021. Owners may contact Maserati customer service at 1-877-696-2737. Maserati’s number for this recall is 434.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Maserati has a Recall


2021 Maserati Levante

2021 Maserati Levante

 


Description of Vehicle Safety Recall #434

Maserati S.p.A. and MNA have determined that the above-described vehicles may contain seatbelt retractors with suspect Automatic Locking Retractor (“ALR”) levers that affect the ALR function of the seatbelt retractor for child restraint seats. The ALR may deactivate earlier than intended and may not tightly secure to the vehicle seat which may result in increased risk of injury in a crash to the occupant of the child restraint seat.

The remedy is to introduce a specific procedure to inspect seatbelt retractors and replace as needed. The remedy will be performed free of charge to the vehicle owner. MNA will pay you for the costs and labor necessary to remedy this recall campaign. The necessary components for this recall are currently available to dealers, and owners will be directed to contact their dealers for repairs

This repair procedure will be performed free of charge to the customer.

 

ALR CHECK PROCEDURE

  1. If threadlockers have been used, refer to the following table for bolt cleaning.

00.AB.065 – THREADED ELEMENTS CLEANING TABLE

  1. Before performing this operation please follow the indicated procedures for interior protection:

00.AA.005 – INTERIOR VEHICLE PROTECTION

 

Use clean gloves.

 

  1. The seat belt (1) must be in the “unfastened” position as shown.

 

  1. Fasten the seatbelt over an empty vehicle seat, latch the tongue (1) into the buckle (2).

 

  1. Extract 300 mm (12 in) lower belt webbing, fold and fix with your hand as shown.

 

  1. Pull belt (1) all the way out of the seatbelt retractor to activate ALR. Be careful to fully extract the belt.

 

  1. Slowly retract the belt (1) fully back into the seatbelt retractor while the seatbelt remains buckled over an empty seat. You should hear a ratcheting (clicking) sound.

Slowly release the belt to avoid locking

 

  1. Pull on the belt (1) steady and uniformly and verify that it is locked and cannot be pulled out of the seatbelt retractor.

 

  1. Is the seatbelt locked so the belt cannot be pulled out of seatbelt retractor?
    • YES – OK: ALR / KiSi function works properly – go to the next step
    • NO – Not OK: ALR / KiSi does not function properly and must be replaced.

 

  1. Unfasten the seatbelt and repeat Steps 3 to 9, 5 times

If seatbelt retractor locks without releasing, 5 times in succession, no further action is required.

 

PAY ATTENTION: Once the belt has been extracted, it is mandatory to check the rewinding, without making it slip or rewind violently (too quickly). A violent rewinding (too quickly) can lead to a “back log” condition so that it will no longer be possible to extract the belt. To release the belt if it backlogged, refer to the procedure “Back Log Instruction” in ANNEX B.

Due to the very rare back log condition which is caused by an improper application of the procedure, the time to unblock (untangle) the belt will not be reimbursed.

 

Back Log Instruction

  1. Retractor is locked.

 

  1. Pull out the webbing about 20mm (1 in) with moderate force by hand.

 

  1. Retract the achieved amount of webbing to allow unlocking of the locking mechanism.

 

  1. The Retractor is unlocked.

 

Q & A

Management Summary of Maserati Safety Recall Campaign # 434 Automatic Locking Retractor Function of the seatbelt retractor noncompliant

Date: September 2021
Subject: Maserati Safety Recall Campaign #434 – Automatic Locking Retractor (ALR) Function of the seatbelt retractor noncompliant
Models: Maserati Quattroporte, Ghibli, and Levante 2021 MY
Countries Involved: US and Canada
Local Authorities:  NHTSA / Transport Canada
Defective Part:  Automatic Locking Retractors (“ALR”) Lever
Defect:  Some 2021 MY Quattroporte, Ghibli, and Levante vehicles may contain seatbelt retractors with suspect ALR levers that affect the ALR function of the seatbelt retractor.
Responsibility: Maserati S.p.A., MNA and Maserati Canada
Repair action: Maserati will provide Dealers with a specific procedure to inspect the affected seat belt assemblies at the specific seating positions and, if required, replace the affected component.
Repair Time: Between 0.50 – 6.0 hours depending on how many parts have to be replaced.
Vehicles Involved: 701 U.S. and 107 Canadian vehicles
Production Period: 12/31/2020 through 07/26/2021 for Quattroporte and Ghibli and 9/11/2020 through 07/22/02021 for Levante
Accidents/Injuries: None reported
Customer Contact: Customers will be notified by first class mail.

 

 

Q1. Which models are affected by this recall?

Some 2021 Model Year Maserati Quattroporte, Ghibli and Levante.

 

Q2. Why are other models not affected?

Other Model Year 2021 Quattroporte, Ghibli and Levante vehicles were built before or after the suspect period or were built with seatbelt retractors that did not contain suspect ALR lever.

 

Q3. How many vehicles in North America are affected?

There are a total of 701 U.S. vehicles and 107 Canadian vehicles potentially affected.

 

Q4. What is the specific problem?

The ALR may deactivate earlier than intended and a child seat may not tightly secure to the vehicle seat. The LATCH system for securing the child seat is fully functional and not affected.

The ALR is involved for Child seats only. The standard functionality of the belts has no issue. The belts can be used by adults.

 

Q5. What can happen? 

If the ALR function deactivates early before the webbing is fully retracted, this would prevent a child seat from being from being properly secured and can cause injury in a crash to the occupant of the child restraint seat.

 

Q6. Can the driver become aware of the problem?

The vehicle owner will notice that an audible clicking noise made when the ALR function is activated stops well before the seat belt webbing is fully retracted.

 

Q6a. What should I do if I notice this condition in my vehicle?

Bring your vehicle to the nearest authorized Maserati dealership. The recall will be performed free of charge.

 

Q7. What corrective measures will be taken?

A specific procedure will be provided to the dealer to inspect the seatbelt assemblies and, if required, replace the affected component.

 

Q8. How did Maserati become aware of the problem?

Maserati S.p.A received the official information of this specific issue from the component manufacturer.

 

Q9. Is Maserati aware of any accidents or injuries associated with the recall?

A. Maserati is not aware of any accidents or injuries related to this recall.

 

Q10. Can customers continue to drive their cars?

Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q11. How will customers be informed of the recall?

Customers will be notified by first class mail. Customers can also check their VIN using the recall lookup feature in Maserati’s website under Recall by VIN:

http://www.maseratiusa.com/maserati/us/en/shopping–tools/recall–by–vin.

 

Q12. How will the recall be performed?

The authorized Maserati dealership will inspect the seatbelt assemblies and replace the affected component as needed.

 

Q13. How long will the repair take?

To inspect and replace the ALR lever, it can take between 0.5 to 6.0 hours depending on how many parts have to be replaced. For more than 99% of the checks no replacement will be necessary.

Your dealer will require your vehicle for proper check-in, preparation, and check out during your visit, which may require additional time.

 

Q14. How many vehicles have experienced this problem?

To date, no issues have been reported in North America.

 

Q15. When will I receive my owner notification letter?

Within 60 Days. If a customer provides a VIN to MNA Customer Service, the need for a recall can be confirmed. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services:

http://www.maseratiusa.com/maserati/us/en/shopping– tools/recall–by–vin.

 

Q16. Do I have to wait for my recall letter in order to have my recall performed?

No, you can call the authorized Maserati dealership and they will advise you when to make the repair. Alternatively, we (Customer Care) can conference you into your dealership to make the appointment now.

 

Q17. Is it safe to drive my vehicle? 

A: Yes, but we recommend that you take your car to the nearest dealer as soon as possible to have the recall performed.

 

Q18.  When did the factory make the change that is causing the recall?  

The ALR manufacturer notified Maserati that the suspect period started December 31, 2020.

 

Q19.  How do I know that my car is affected by this recall? 

A dealer can verify via VIN and individual inspection. Customers can also use the VIN recall lookup feature in Maserati’s website under Tools and Services.

 http://www.maseratiusa.com/maserati/us/en/shopping–tools/recall–by–vin

 

Q20. Is NHTSA forcing Maserati to recall these vehicles?

No. We are voluntarily recalling the affected vehicles.

 

Q21. Who is the supplier?

We don’t discuss supplier relationships in this context.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
MASERATI GHIBLI 2021
MASERATI LEVANTE 2021
MASERATI QUATTROPORTE 2021

 

 


10 Associated Documents

Recall 573 Report – AMENDMENT 1

RCLRPT-21V703-2766.PDF 217.01KB

RCLRPT-21V703-2766

ISSUED Owner Notification Letter(Part 577)

RCONL-21V703-4477.pdf 505.888KB

RCONL-21V703-4477

Manufacturer Notices(to Dealers,etc) – STOP SALE COMMUNICATION

RCMN-21V703-2515.pdf 152.294KB

RCMN-21V703-2515

Manufacturer Notices(to Dealers,etc) – Maserati Safety Recall Campaign #434 Automatic Locking Retractor (ALR) Function of the seatbelt retractor noncompliant

RCMN-21V703-5004.pdf 653.598KB

RCMN-21V703-5004

Manufacturer Notices(to Dealers,etc) – US Dealer Letter Recall Campaign 434

RCMN-21V703-4293.pdf 139.955KB

RCMN-21V703-4293

Recall Quarterly Report #1, 2021-4

RCLQRT-21V703-8478.PDF 211.148KB

RCLQRT-21V703-8478

Remedy Instructions and TSB

RCRIT-21V703-0226.pdf 1675.709KB

RCRIT-21V703-0226

Recall Acknowledgement

RCAK-21V703-4554.pdf 646.452KB

RCAK-21V703-4554

Noncompliance Notice 573 Report

RCLRPT-21V703-5974.PDF 216.383KB

RCLRPT-21V703-5974

Recall Quarterly Report #2, 2022-1

RCLQRT-21V703-8518.PDF 211.247KB

RCLQRT-21V703-8518

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V703&docType=RCL

 


 

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LAUNCH CRP129X OBD2 Scanner for Car, 2022 Scan Tool ABS SRS Transmission Car Check Engine Code Reader, Diagnostic Scanner for Oil/EPB/SAS/TPMS Reset, Throttle Matching, Auto VIN, Free Online Update
LAUNCH CRP129X OBD2 Scanner for Car, 2022 Scan Tool ABS SRS Transmission Car Check Engine Code Reader, Diagnostic Scanner for Oil/EPB/SAS/TPMS Reset, Throttle Matching, Auto VIN, Free Online Update
  • 🎁【Free TPMS Activation Tool】: Just click "Extra Savings" under price and add both to your cart to get a FREE TPMS Activation Tool which works for GM cars. Limited quantity. First come, first served. 🎁【Great Gift Idea】: A top present choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Get LAUNCH CRP129X obd2 scanner and give your lover a surprise!
  • 【2022 Upgraded Version】+【No extra software fee】LAUNCH CRP129X obd2 scanner is upgraded of launch scanner crp129 crp123x, creader vii+: 5 more practical reset functions (Oil/EPB/SAS/TPMS Reset, Throttle Matching) than LAUNCH CRP123X scan tool; Most used 4 system diagnoses (ABS/SRS/ENGINE/AT); Equipped with higher hardware: large 5" touch HD screen, Fast 7.0 Android, 16G RAM, 6100mah BAT, to give you better user experience; Lifetime free update & 5 Years warranty.
  • 【Cost-effective: 5 Service Functions】+【Print Diagnostic Report】LAUNCH CRP129X obd2 scanner for car offers 5 OE-level services to give you more repair solutions: Oil Reset, Steering Angle Calibration, Electronic Parking Brake, TPMS Reset, Throttle Adaptation. Auto VIN scan can identify car make, model, and year info to shorten the navigation process. You can generate a vehicle health report by one-click and share to your mechanic friend to help you analyse problems to avoid blind maintenance!
  • 【3 in 1 Diagnostic Scan Tool】+【Live Data Stream In Graphic】LAUNCH CRP129X car diagnostic scanner is not only a diagnostic scanner providing oe-level services, but also an ABS SRS scan tool, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual emission test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
  • 【Work out of Box】+【Wide Vehicle Coverage】 LAUNCH CRP129X diagnostic scanner for all cars comes with latest software, which can be used out of box. No need to waste time to download the software first. This scan tool supports one-click update via Wi-Fi which can fix some bugs, and update new make up to 2021 models. It works on 60+ car brands, covering OBD2/EOBD/JOBD vehicle mostly manufactured after 1996. It also helps to judge the state of the battery via real-time battery voltage graphing.
$299.99 −$41.99 $258.00
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 8
INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset /Battery & Alternator Test /Full OBD II /Live Data /Repair Solutions 2 APP
INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset /Battery & Alternator Test /Full OBD II /Live Data /Repair Solutions 2 APP
  • 【Check Engine Light】The obd2 scanner 6100P shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key to turn off check engine light after vehicle maintenance. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
  • 【ABS & SRS & Transmission 】In addition to emission-related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
  • 【Oil Light Reset+Oil Level/Oil Life】The Oil Reset feature provides step-by-step reset procedures after an oil change for most 1996 and newer OBD2 vehicles. The free stepwise guide which 6100P scan tool provides as regards oil change reset and drive cycle procedures may be a major relieve for beginners. This abs code reader can also monitor your oil level and its service life.
  • 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
  • 【Code Severity Levels】With Code Severity Levels function of This Innova Scan Tool, you can quickly identify if your vehicle needs an immediate fix or if it can wait until you get home to fix it yourself,You don't need to worry about the warning lights on again. And we are glad to tell that Innova 6100P has been selected to "Amazon's Highly recommended products" as "Highly rated OBDII Scanners" 🙂
$139.98
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 9
OBD2 Scanner TOPDON AD500S Car Code Reader Scan Tool, Engine ABS SRS Transmission Diagnostics Tool, Oil Reset, BMS, Bleeding, DPF, Throttle Adaptation 5 Resets Car Scanner, Free Upgrade for DIY
OBD2 Scanner TOPDON AD500S Car Code Reader Scan Tool, Engine ABS SRS Transmission Diagnostics Tool, Oil Reset, BMS, Bleeding, DPF, Throttle Adaptation 5 Resets Car Scanner, Free Upgrade for DIY
  • 👍【2022 UPGRADED CAR SCANNER WITH 5 RESET SERVICES】Comprehensive, accurate, and fast. Much more than a basic OBD2 code reader’s capability. 🤙The large 5” color screen presents quality results quickly and straightforwardly. This TOPDON 2022 newly-released diagnostic tool is equipped with 5 common used reset functions including oil reset, BMS reset, ABS bleeding, DPF reset, throttle adaptation. **The function list is related to vehicle’s make, model, and year.
  • 👍【4 SYSTEMS DIAGNOSIS + AUTOMATIC AUTOVIN SCAN】This car scanner carries out essential diagnoses that any mechanics and car owners can rely on. It includes the ABS/SRS/Engine/Transmission diagnostics to troubleshoot underlying safety issues for 90 car manufacturers; this obd2 scanner shows quick and accurate vehicle identification via auto VIN scan, helping you pinpoint the cause issue by reading codes, freeze frame and real-time live data.
  • 👍【FULL OBD2 COMPLIANCY + DATA RECORD & PLAYBACK】Full OBD2 tests help fix emission-related problems common in cars running for over 3 years. You can easily view diagnostic results with the automatic inspection report recorded, played back, and printed via PC. Up to 4 data streams can be merged in a graphic to display a clear comparison. Any confusing codes triggered? Look up what they mean right on the DTC Library or try Online Feedback to network with our experts.
  • 👍【GREAT COMPATIBILITY + ONE-CLICK UPDATE LATEST SOFTWARE】One-click WiFi free updates on the internet for lifetime allows you to get the latest bug fixes, new vehicles, newly added parameters, and functionality. 🤙Extensive vehicle coverage includes 90 vehicle makers, works on most vehicles after 1996 and up to 2020. It supports Diesel (12v only), 12V passenger car, pickup, and light-duty truck, SUV, gasoline, minivans, compatible with OBD2/EOBD/JOBD&CAN protocols. **DOESN'T WORK WITH 5G.
  • 🚩【GREAT AFTER-SALE SERVICE PACKAGE】You can expect 60 days unconditional return & 100% original replacement policy; 🤙12 months product quality backup; and dedicated 24/7 technical assistance. 🤙The free-for-lifetime update ensures the vehicle coverage continues to grow at no extra cost. 🤙This OBD2 scanner has 9 languages compatible menu: EN/FR/ES/DE/IT/RU/PT/JP/KR. What’s in the package: 1*ArtiDiag500S, 1*5V DC charging cable, 1*quick start guide, 1*user's manual
$229.99 −$55.75 $174.24
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 10
LAUNCH OBD2 Scanner-2022 New CRP129E Scan Tool TCM ENG ABS SRS Code Reader, Oil/EPB/TPMS/SAS/Throttle Reset Diagnostic Tool,AutoVIN,Free Lifetime Update,Upgraded of CRP123,CRP123E
LAUNCH OBD2 Scanner-2022 New CRP129E Scan Tool TCM ENG ABS SRS Code Reader, Oil/EPB/TPMS/SAS/Throttle Reset Diagnostic Tool,AutoVIN,Free Lifetime Update,Upgraded of CRP123,CRP123E
  • 【Free TPMS Activation Tool】: Just click "Extra Savings" under price and add both to your cart to get a FREE TPMS Activation Tool which works for GM cars. Best choice for Father's Day gift, first come first served.
  • 【One-Click Quick WIFI Update】Launch crp129e code reader built with large 5" touch HD screen, WIFI Update, make you can use the newest software all time free, battery voltage test, 6100mAh rechargeable battery, Auto VIN Scan, automatic generate vehicle health report diagnostic report, data print via email share, google search DTC online.
  • 【FOUR SYSTEMS DIAGNOSTIC + LIVE DATA IN GRAPHING + DATA RECORD AND PLAYBACK】: Launch crp129e diagnostic tool read and reset Engine, Transmission, ABS and SRS systems, turn off the warning light related. Live data in graphing, record the live data stream for up to 10, simultaneous, PID's. Auto record diagnostic data, recorded data can be played back in text format and graph format. Playback supports two graphs (independent) or 4 PID's graphed.
  • 【5 RESET SERVICE + BATTERY VOLTAGE TEST + FULL OBD2 MODES TEST +HEALTH REPORT PRINT】: This scan tool can do Oil Reset, Steering Angle Calibration, Electronic Parking Brake,TPMS Reset, Throttle Position Reset, performs real-time battery monitoring/graphing . Reset DTC, I/M Readiness Status,O2 Sensor Test, EVAP Test etc. ALL diagnostic data can be record and generate to diagnostic report which can be shared to email then print on computer.
  • 【LIFETIME FREE ONLINE UPDATE + WORKS ON 57 VEHICLE BRANDS + 10 LANGUAGES SUPPORTED】: Launch crp129e diagnostic scan tool works on most vehicles after 1996 compliant with OBD2 protocols , more than 57 brands and over 10000+ cars, muti languages support English, French, Spanish, German, Korean, Japanese, Portuguese, Italian, Traditional Chinese, Russian. Launch crp129e code reader support lifetime free update online by connecting wifi, it keep you can use the newest software all the time.
$309.00 −$51.00 $258.00
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2022-07-06 / Affiliate links / Images from Amazon Product Advertising API

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